Made an appointment with the owner she wasn't there when I got there At 9am was a lady there who didn't do the style I want just a waste of time very unprofessional
April 2021
I've been a customer at Heritage Braiding for some quite a few years. My most recent visit was yesterday 04/14/21 and the Owner, Gloria braided my hair. I asked for FIVE medium braids and 4 small braids in between each medium. Well she obviously gave me what SHE wanted me to have which was 5 HUGE braids, 1 medium braid and 5 small braids. When asked why the braids are so large and differ in size, she told me I didn't have enough hair for the final braid that was dangling because it was too big (a bogus excuse as to why she MESSED up). NOOO, She just didn't part it correctly. However, I asked if I can come back for correction she coldly told me NO. I paid... read full review
June 2020
Wish I could give 0 stars. I had an appointment at 9 With the owner Gloria. I texted her because no one was there when I arrived on time. No return text. So I call at 9:10 and she tells me she's on the way and will be there shortly. It sounded like she was still at home, but I said ok. At 9:28 she texts me and said she's having car troubles and doesn't know when she can come. . Mind you, I have taken my other braids out and I look crazy. It's also the middle of a pandemic so shops aren't taking walk ins and I have to be presentable for a work meeting I'm leading for a lot of people. I was beyond angry. She asked if I wanted to reschedule.... read full review
Made an appointment with the owner she wasn't there when I got there At 9am was a lady there who didn't do the style I want just a waste of time very unprofessional
I've been a customer at Heritage Braiding for some quite a few years. My most recent visit was yesterday 04/14/21 and the Owner, Gloria braided my hair. I asked for FIVE medium braids and 4 small braids in between each medium. Well she obviously gave me what SHE wanted me to have which was 5 HUGE braids, 1 medium braid and 5 small braids. When asked why the braids are so large and differ in size, she told me I didn't have enough hair for the final braid that was dangling because it was too big (a bogus excuse as to why she MESSED up). NOOO, She just didn't part it correctly. However, I asked if I can come back for correction she coldly told me NO. I paid... read full review
Wish I could give 0 stars. I had an appointment at 9 With the owner Gloria. I texted her because no one was there when I arrived on time. No return text. So I call at 9:10 and she tells me she's on the way and will be there shortly. It sounded like she was still at home, but I said ok. At 9:28 she texts me and said she's having car troubles and doesn't know when she can come. . Mind you, I have taken my other braids out and I look crazy. It's also the middle of a pandemic so shops aren't taking walk ins and I have to be presentable for a work meeting I'm leading for a lot of people. I was beyond angry. She asked if I wanted to reschedule.... read full review