Therapy Café

Nov 2023

If there was anyway I could give 'No' stars, I would.Made appointment for telehealth, only type they have to offer.Never received a link, email, text, or phone call to start the appointment. Called and left 2 messages, 20 minutes before and 1/2 hour after schedule time. Was contacted next day with 'NO Apology' or anything. Told them this was not acceptable nor professional and would be writing this experience in a review, since this world works on review - beware of who you are dealing with.

Aug 2022

I am super upset and angry. I called this place because it was the only place that took my insurance for miles. For months I never heard back.After several calls, I finally got an appointment. I drove 45 minutes to appointment only to find that it was not in person, but online. I was super upset. I was not sure if I should pursue therapy at this place, but I decided to forget everything and see a therapist online with them. I loved her and we could talk about anything. She had a nice friendly approach. Recently, my appointment with her was canceled for some reason and then the office calls saying she no longer works at Therapy Cafe and that I will be assigned a new therapist....read full review

Jul 2022

I spoke with the owner(?) Kathleen after finding them on a website and she recommended and I was recommended to one of the other therapist. I was told they accept my insurance and to try and book an appointment. I tried to make an appointment on June 11th and as per their notice I was expecting a reply within 3 days. Well I waited weeks and got no reply- I even called and got no answer.Fast forward June 28th I try to make an appointment AGAIN and this time I make a note saying if there's any reason you cannot accept me to, at the very least, let me know. It's currently July 5th and I still have no reply to either attempt.I've been suffering from pretty severe issues and...read full review