Reviews for ITNeedsHelp

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Aug 2024
ITNeedsHelp is a reliable IT support service that has been helping the local community for almost 20 years. Despite ongoing staffing shortages and varying office hours, the business is available by appointment and remote support when posted hours show closed. The team at ITNeedsHelp, including Van and James, are known for their exceptional IT expertise and customer service. Clients praise the business for its quick response, efficient problem-solving, and comprehensive support. When a customer's laptop went down, the team at ITNeedsHelp was able to have it up and running in no time, providing a sense of relief and lifting a "huge weight" off the customer's shoulders. The technicians are described as knowledgeable, reliable, and able to explain technical issues in an understandable way. ITNeedsHelp offers a wide range of services, including support for small businesses, home offices, printers, and computers. Customers can count on the team to provide quick answers, schedule appointments, and go above and beyond in addressing their IT needs. Overall, ITNeedsHelp is highly recommended for its exceptional service and expertise in the local community.

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From ITNeedsHelp

Due to ongoing staffing shortages we have been experiencing as well as many of the other small businesses we take care of our office hours may vary please make sure to call ahead for an appointment. Please call to schedule an in person appointment or remote support. Helping fix IT for the local community for almost 20yrs :) Available by appointment and remote when posted hours show closed. We try to answer calls all day every day outside of posted walk-in open hours. Please call with any question we are almost always available for support.