It Services And Computer Repair near Needham Heights

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“Had a great experience getting my phone fixed there this morning. Took under 2 minutes! Great customer service, highly recommend coming here over Apple Store“

“The Computer Mom was able to quickly and correctly diagnose the cause of slow loading of webpages on our Windows 10 PC, a failed network card. She recommended an easy fix: plug in a USB ethernet adapter. Fast page loading now without having to install a new internal network adapter card. This computer had previously been to the local shop where I had purchased the PC and they did not find his problem! Hooray for the Computer Mom! I would trust her with any computer or network issue.“

“A phenomenal computer repair shop that gives run of the mill tech repair a run for its money. Great service and friendly faces make for a good experience overall. If you're against planned obsolescence and want to get the most out of your devices, check this place out.“

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“Personal service that is consistently prompt, thorough and informed - follow through and follow up are exemplary!“

“I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.

Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.

Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price for a professional job done. However, there are also the numerous parts needed for the job which added an additional $280. Again, all mostly within reason, although the price of some components did fluctuate higher than was quoted during the updates.

I simply suggest that Paul emails/texts an itemized bill of services. When he was showing my bill he just entered numbers on a calculator while verbally explaining what each number was, which truthfully, I have already forgotten what some of the things I paid were for. I would say this is the only unprofessional part of an overall very well run service.“

“Grant is terrific--he has fixed my laptop several time recently, including retrieving a lost contacts file and diagnosing a problem (slow computer) that required removing and then replacing all the software. I cannot understand critical reviews. He has always been friendly, incredibly responsive (same day--"bring it in"), and efficient. He is also mindful of costs/time and does not do work that is not necessary. For example, when my computer did not turn on, I called Grant and he told me about a 30 second fix that worked without my having to bring the laptop in. It is a great source of comfort to know that Grant is available to deal with the inevitable laptop problems in a manner that is friendly, timely and cost-effective. I recommend him enthusiastically.“

“Robert is some kind of wizard. Not only did he meet all expectations, but exceeded them. I'm in love with my machine all over again. Huge thanks!!! Highly recommended!“

“Great service, reasonable pricing - strongly recommend! My iphone died so I took it to the Apple store. They suspected water damage and advised they could not restore the phone. I had already determined data wasn't being backed up to the cloud (an oversight on my part), so was of course devastated thinking all my photos/contacts/etc would be forever lost! Fortunately, I found BosnaTech on the web. Ned from BosnaTech quickly responded to my initial inquiry, provided clear instructions on how to send my phone in the BosnaTech service center (I lived too far way to drop it off), and said he would do his best to recover the data. In the end Ned was able to recover the data and transfer it to a flash drive, which he mailed to me along with the phone. As an unexpected bonus Ned said BosnaTech could also repair the original damaged phone. Outstanding service and communications throughout, all at what I consider to be a very reasonable price.“

“My daughter's college laptop stopped working. J tried to save it but finally understood that the motherboard was dead, likely due to overheating. We bought a new laptop and he helped us transfer the files into the new one. The fee was very reasonable.“

“Competent and helpful team willing to work with those of us that are clueless when it comes to computers and how they operate.“

“I didn't purchase items or services from this business, but the guy who was there took a look at my electronic device and told me what I battery I needed to get for an older device. I wish I could remember his name because he was definitely worth my time. Although I didn't pay him anything, he did put me in the right direction for the kind of battery I needed to get. I just want to make sure I thank him publicly for his efforts. My rating: FABULOUS!“

“Panic! Dropped external drive and broke the connection port. Seagate, even with my warranty, told me it would take ONE MONTH to get my data. If they could get the data.Found PC Overhaul through a google search of Norwood computer businesses... George took care of it in a day and a half. It's all back. No missing data. And a very fair price. And lots of free, helpful advice, too. Thanks, George!“

“There's no need to look elsewhere. These guys are amazing. The staff is friendly, explains everything in understandable detail, and they're fast and responsive. They'll check out your machine and tell you what's wrong and advise accordingly.... before you spend a single dollar.As far as pricing goes, the collective fixed my laptop for less than half what Microcenter was going to charge!“

“The repair work was great quality,low price and fast turnaround time. Al Thank you and my TV now work like new.“

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“Knowledgeable, friendly and always has a customer first mentality. Highly recommend them as a service provider.“

“Amazing customer service. Martin was very friendly, took a look at my laptop that was not booting in less than 24 hours after I dropped it off and notified me that it required a new motherboard which was too costly to replace. He did not try to sell me something that wasn't needed or make me repair an issue that was not worth repairing given the cost of a new computer. Thank you for great service“

“I went to WangPC because my son had a good experience with him (reasonable price for fixing a Mac laptop, great service). He looked at my laptop and diagnosed the problem. The repair would require replacing the mother board which was too costly. So I did not fix it. Mr. Wang was kind and did not charge me for his diagnostics.“

“I had a battery replacement needed in my mac. Joshua and others were helpful, responsive to emails, fast and reasonably priced. I would definitely recommend and use Mac Doc again.“