We recently bought a wood stove from Chimney Chap to replace a much used fireplace insert and we have been nothing but impressed with the customer care that they have provided throughout. We live near the coast and have been challenged by winds and rain effecting the chimney. The owners have exhibited exactly why they have been successful with customer satisfaction. They listen. They are creative and relentless in finding solutions. They are honest at a level that is hard to find these days. They follow up. We are also grateful for them for finding time in what must be their busiest season to address needed repair on an aging chimney. We would not hesitate to recommend... read full review
May 2024
Great experience with the Chimney Chap. They came out in the winter for an emergency and we had them back in the spring for a new chimney liner. Everyone we interacted with was professional and so very friendly. A real value to the Hanson community.
September 2024
Had repairs to a chimney, With two fireplaces converted to gas. the professional guidance and knowledge from Casey patiently walking us through each step made sure that we had everything we wanted and needed for this big project. A lot of work but worth it. The team who did the chimney repair with the flashing good job. Dylan and Jacob installing the two gas stove excellent job made it very easy process. So happy with our result ! So nice to work with the whole team and all their help. thank you
We recently bought a wood stove from Chimney Chap to replace a much used fireplace insert and we have been nothing but impressed with the customer care that they have provided throughout. We live near the coast and have been challenged by winds and rain effecting the chimney. The owners have exhibited exactly why they have been successful with customer satisfaction. They listen. They are creative and relentless in finding solutions. They are honest at a level that is hard to find these days. They follow up. We are also grateful for them for finding time in what must be their busiest season to address needed repair on an aging chimney. We would not hesitate to recommend... read full review
Great experience with the Chimney Chap. They came out in the winter for an emergency and we had them back in the spring for a new chimney liner. Everyone we interacted with was professional and so very friendly. A real value to the Hanson community.
Had repairs to a chimney, With two fireplaces converted to gas. the professional guidance and knowledge from Casey patiently walking us through each step made sure that we had everything we wanted and needed for this big project. A lot of work but worth it. The team who did the chimney repair with the flashing good job. Dylan and Jacob installing the two gas stove excellent job made it very easy process. So happy with our result ! So nice to work with the whole team and all their help. thank you