Philip M. Arsenault, OD

Mar 2023

Staff is friendly & helpful; whenever I've had a question or issue, they've worked with me to ensure it was resolved. Dr. Arsenault is always energetic, thoughtful, attentive, and professional. He remembers me between visits - not just for the specific vision visit details, but also the miscellaneous items that we may discuss during a visit. Sometimes the wait is longer than I'd like: the whole staff works to process everyone as efficiently as possible. Other than the occasional long waits, I'm very happy with the quality of care & service.

Apr 2022

I've been going to this optometrist location for years. Super convenient inside a LensCrafters in South Shore Plaza (across from the food court). I had an eye exam there in 2012 (new prescription and frames), 2016 (not enough change in my prescription so the doctor said my old glasses were fine), and 2022 (new glasses). I appreciate that the optometrist doesn't recommend buying new glasses when you don't need them. I also was not shamed for letting 10 years pass between eye exams. It was not an intentional wait, just didn't become a priority since my old glasses held up all this time and only recently did I start to get headaches which is usually my signal my prescription needs updating. Doctor was also reassuring that my optic nerves looked great. (I always ask because there's a disease that runs in my family that the first signs of can be optic nerve damage.) Pleasant surprise, my insurance covered the exam - no co-pay! I have Atnea which in my experience doesn't cover much.

Feb 2021

Dr. Arsenault is as good as it gets. Friendly, professional, and as you'll see, he loves his work and he can't help but do an awesome job. Some people, you just know. There's no bullshit about them. They're completely authentic. I never cared one way or another about where I got my eyes checked, which is insane, but it's about eye glasses, right? Nope, it's so much more. It's about eye health, which can't be overstated and after I went to Dr. Arsenault, I wouldn't dream of going elsewhere. I've been going to Braintree Eye Associates off and on for about 7-8 years, probably more. Yesterday's visit, after 3-years of pushing off my prescription renewal, reminded me how pleasant the experience is, and how important as well.