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Muirfield Mechanical Services LLC Heating & Air Conditioning
60 Willow Rd, Ayer
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Luis was excellent explaining and assessing my hot water tank leak. I appreciate Heritage coming promptly when other companies did not even return the call. Their quote was higher than another company who came so they actually did not do the work in my apt. I will however call them for any other plumbing needs just for my interaction with Luis.
Ryan and Heritage were great! Ryan was very professional and helpful. He diagnosed the problem as with the equipment and determined it was still under warranty. Heritage did not charge for this as it was clear it was a warranty issue. The 8000$ replacement unit was without cost other than install. Talk about standing by your work and helping a customer!
The technician Ryan arrived within 2 hours of the call and did a thorough inspection of all components of the AC System. He found the problem and recommended a couple of repair options with the pros and cons of each and with clear pricing and timelines. The repair was done quickly and professionally and he followed up the next day to make sure everything was back up and running properly. Great service.