This past visit with Daniel was very professional. As he informed us on our unit, he explained everything to a tea. The last visit, was s the cause of our AC freezing up for a screw wasn’t screwed tight enough. We are great full for Daniels experience for that it didn’t take him long to figure out the problem. We want Daniel to be the only person to check our system from now on
August 2024
We are very happy with Doug's, they always provide excellent, efficient, effective service. In addition, we have also found their tradesman to very professional, polite and helpful.
May 2024
I have been using Doug's for years and I have always loved them. The technicians have always been nice and personable. I had a follow up visit this morning. I received a call this morning letting me know they are on the way that I wasn't able to pick up on. I called back within 4 minutes and the lady who answered said "they are probably on the way". Actually, the visit was cancelled I didn't know until I reached out again. To reschedule, for today they wanted to charge me a service fee. I am talking away one star because of not getting the actual answer during check in process for the visit when I called back--how about a text... read full review
This past visit with Daniel was very professional. As he informed us on our unit, he explained everything to a tea. The last visit, was s the cause of our AC freezing up for a screw wasn’t screwed tight enough. We are great full for Daniels experience for that it didn’t take him long to figure out the problem. We want Daniel to be the only person to check our system from now on
We are very happy with Doug's, they always provide excellent, efficient, effective service. In addition, we have also found their tradesman to very professional, polite and helpful.
I have been using Doug's for years and I have always loved them. The technicians have always been nice and personable. I had a follow up visit this morning. I received a call this morning letting me know they are on the way that I wasn't able to pick up on. I called back within 4 minutes and the lady who answered said "they are probably on the way". Actually, the visit was cancelled I didn't know until I reached out again. To reschedule, for today they wanted to charge me a service fee.
I am talking away one star because of not getting the actual answer during check in process for the visit when I called back--how about a text... read full review