Appreciation review for Lam. I told him what happened with my experience at Kool Nails and he fixed me right up. I appreciate you so much for fixing my brows and giving me what I asked for! Big difference from what I came in with.Services: Foot massages
July 2023
I needed a powder nail refill, a pedicure and a child’s pedicure. There was no waiting BUT …. I asked to see available colors. The tech asked what color I liked. I said pinks. He was pleasant but I was not given the color sample wheel to make a choice. I asked 3 times. He brought out a pink and said powder and polish matched. I was never asked which pedi I wanted. The place is small and crowded, the pedis were VERY basic, I had polish residue on my fingers that I had to pick off, there was residue around my nails that I had to file off, and the total bill was $137!! To say the least it was a disappointing experience. I will not be back.
July 2022
They don’t listen to what the customers want and they are toooo pricey! They rushed on my pedicure(no massage and poor manicure-no cuticle service or massage) too worried about time and kept telling me to get overlay.. Service: Pedicure
Appreciation review for Lam. I told him what happened with my experience at Kool Nails and he fixed me right up. I appreciate you so much for fixing my brows and giving me what I asked for! Big difference from what I came in with.Services: Foot massages
I needed a powder nail refill, a pedicure and a child’s pedicure. There was no waiting BUT …. I asked to see available colors. The tech asked what color I liked. I said pinks. He was pleasant but I was not given the color sample wheel to make a choice. I asked 3 times. He brought out a pink and said powder and polish matched. I was never asked which pedi I wanted. The place is small and crowded, the pedis were VERY basic, I had polish residue on my fingers that I had to pick off, there was residue around my nails that I had to file off, and the total bill was $137!! To say the least it was a disappointing experience. I will not be back.
They don’t listen to what the customers want and they are toooo pricey! They rushed on my pedicure(no massage and poor manicure-no cuticle service or massage) too worried about time and kept telling me to get overlay.. Service: Pedicure