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Reviews for Donnie Rowe Heating & Air Conditioning LLC
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Donnie Rowe Heating & Air Conditioning LLC
283 Gold Rush Rd, Lexington
Directions Call Website Suggest an Edit
283 Gold Rush Rd, Lexington
Directions Call Website Suggest an Edit
Donnie Rowe’s team was great at installing a Carrier system to address my house’s difficult heating and cooling situation. They’ve been crystal clear about cost and prompt in responding with communication. Everyone I’ve dealt with there has been professional and treating me and my home with respect.
I have also made a video detailing the advantages of the Carrier Infinity system they installed in my home: https://youtu.be/FMahYUlpCts?si=wpFjHX2JRMI9V1Be
My HVAC died which thrust me in the market for a new one. I was fortunate in that it was fall so I didn’t have to make a snap decision given the mild temperatures. An acquaintance suggested that I give Donnie Rowe a call. I called on a Saturday early evening and left a message. He called me back promptly and spent a good amount of time on the phone with me answering all my questions. I had all the necessary information so that he was able to give me a quote over the phone. He never pressured me at all to make a decision. He actually encouraged me to talk to others if I wanted. I told him I had a rep from another HVAC company coming to the house to talk to me that evening.... read full review
Our 25 year old heat pump went out in the middle of July with temperatures in the 90's. We spent a couple of tough nights while consideing our options. I remembered having read a lot of favorable comments on Donnie Rowe Heating and Air Conditioning on the Neighborhood app and decided to give them a call. They were there the same day and made an excellent presentation as to their product offering, warrenty, etc. I was impressed and within two days we had a new Carrier system installed at what I considered a fair price and which we absolutely love! Can't say enough about the Guys who installed it, they were personable, extremely knowledgable and efficient.Based... read full review