Advocate Home Health Services

Feb 2024

Advocate Home Health is a pathetic service. Long delays, don't answer their phone (even after being on hold for 30 mins), gave incorrect information that caused medical errors and complications. Stay far away from these incompetents.

Jan 2023

I called last Thursday, left a message because there was no one there to accept my bill payment - no return call after two business days -absurd! What business does not have people to accept payment. Invoices are far, far behind EOBs. Phone system overbearingly confusing. New to oxygen, asked for a list of supplies, no list, but I am supposed to know the ID number for each of the items when I order. Also, no one at this line to take my order. Left a voicemail. Lets see how long it will take to return the call. And what business doe not have a website in 2023?

Jun 2021

My 96 year old mother who requested hospice serVices at Lutheran General Hospital was referred for this agency. The initial nurse I met with assured me my mother would be cared for in the hospital unless by some miracle she improved. This was on a Thursday evening. The next day another hospice nurse informed me they would try to switch my mother to sublingual morphine to control pain and if that worked transfer to a nursing home. I was very upset by the quick jump to transfer and worried about how much pain my mother would be in during a transfer. The hospitalist called the next day and told me my mother was being increased on her morphine drip and she was actively dying....read full review