Eye Care Center of Lake County, Ltd

From the first phone call making an appt with Cindy I felt this was the place for my mom. She was very nice, professional and caring. Most of all they all listened. I could tell Yuni was very considerate and proficient in her communication to Dr. Clair about my mom's concerns. Dr. Clair was patient and explained everything meticulously. The entire office staff was top notch from beginning to end.

I have been going to the Eye Care Center of Lake County since I was a teen. Although many of the staff I knew have retired, the new ones are thoughtful, respectful and knowledgeable. Special thank you for a great visit to Dr. Claire, Cendy at the front desk and Yuni the eye technician.

The eye Dr and her assistant were absolutely amazing. Wonderful customer service and a pleasure. Cindy at the front desk could stand to learn some of these traits. Her customer service was horrible. She was absolutely rude to not only my wife and I but also her fellow employees. Her body language was beyond bad. These reasons stemming because lack of knowledge at her job. We came in with knowledge of both of our insurances as we have 2. This lady didn’t even put both insurances in and still charged us x amount. She was very rude to her fellow employee who was trying to help. The sad part is they work a lot with the older demographic . Hopefully Cindy isn’t pulling... read full review