I was the store yesterday doing a pick up for fenty foundation I brought . And it wasn’t the right match so I did an exchange. And there were two ladies at the front (I’m mad I didn’t catch their names ) but you guys know who you are . You were so patient and nice , and helpful. I appreciate the phenomenal customer service, the patience! I was all over the place but they were very helpful ❤️❤️❤️
June 2024
It was pretty organized but the staff weren’t very polite. Usually when you go into a store and you need help, people will walk up and assist you. However, that didn’t happen ONCE. And the staff seemed very uninterested overall. Not a great experience. I would recommend going to a different store.
June 2024
I went to this store on Monday 5/13/24 looking for old Henriksen Banana Bright Vitamin C Serum. I was unable to locate it on my own, so I asked an associate on the floor stocking product where I could find Ole Henriksen products as I know there’s usually a whole section of selections. The store associate, without looking up or even stopping what she was doing says “we don’t have that here”. What? Since when?
So annoyed by her response (and lack customer service skills) I go over to the associate (African American woman) helping another customer in the Clinique corner and wait patiently until she completes her interaction, then ask her where... read full review
I was the store yesterday doing a pick up for fenty foundation I brought . And it wasn’t the right match so I did an exchange. And there were two ladies at the front (I’m mad I didn’t catch their names ) but you guys know who you are . You were so patient and nice , and helpful. I appreciate the phenomenal customer service, the patience! I was all over the place but they were very helpful ❤️❤️❤️
It was pretty organized but the staff weren’t very polite. Usually when you go into a store and you need help, people will walk up and assist you. However, that didn’t happen ONCE. And the staff seemed very uninterested overall. Not a great experience. I would recommend going to a different store.
I went to this store on Monday 5/13/24 looking for old Henriksen Banana Bright Vitamin C Serum. I was unable to locate it on my own, so I asked an associate on the floor stocking product where I could find Ole Henriksen products as I know there’s usually a whole section of selections. The store associate, without looking up or even stopping what she was doing says “we don’t have that here”. What? Since when?
So annoyed by her response (and lack customer service skills) I go over to the associate (African American woman) helping another customer in the Clinique corner and wait patiently until she completes her interaction, then ask her where... read full review