My double oven display stopped working (Whirlpool). I hand delivered the board to Carol Stream, IL (via the partsimple website order form). CoreCentric fixed my faulty board in 3 days. I installed it the next day and my oven is working perfectly again. Awesome service. I don't understand the pandemic note on the door but it didn't cause me any problems. It is a little worrisome that my repaired board was sitting in the entrance (on will call) where anyone could have taken it without question.
January 2023
Had some initial problems with the company receiving my control board. Received a call from the VP explaining the process they use for shipment and return. After the conversation I was very satisfied with his comments and his service forward.
October 2022
I am concerned that reputable companies use CoreCentric as a repair clearinghouse. If any concerns occur after the repair they pass the buck to the manufacturer? OK, so who actually does the repair? I currently am in the process of an unacceptable repair. More to follow.
My double oven display stopped working (Whirlpool). I hand delivered the board to Carol Stream, IL (via the partsimple website order form). CoreCentric fixed my faulty board in 3 days. I installed it the next day and my oven is working perfectly again. Awesome service. I don't understand the pandemic note on the door but it didn't cause me any problems. It is a little worrisome that my repaired board was sitting in the entrance (on will call) where anyone could have taken it without question.
Had some initial problems with the company receiving my control board. Received a call from the VP explaining the process they use for shipment and return. After the conversation I was very satisfied with his comments and his service forward.
I am concerned that reputable companies use CoreCentric as a repair clearinghouse. If any concerns occur after the repair they pass the buck to the manufacturer? OK, so who actually does the repair? I currently am in the process of an unacceptable repair. More to follow.