Mike White Ford of Coeur D'Alene - Service Department

Mike White Ford's service department in Coeur D'Alene stands out for its exceptional service and highly qualified technicians. They are experienced in addressing a wide range of issues, from minor recalls to major problems such as a vehicle dying suddenly. The team's knowledge and professionalism are consistently praised, as they provide timely and affordable repairs. Customers appreciate the staff's respectful and friendly demeanor, as well as their ability to explain diagnostic results and repair requirements clearly. Some suggestions for improvement include acknowledging customers upon entering the service bay and resetting dashboard settings to their original state after servicing. The dealership's commitment to customer satisfaction extends beyond the initial sale. Many customers have returned for service, citing the staff's excellent communication, adherence to timelines, and overall professionalism. In particular, Matt, a service advisor, has received high praise for his role in providing top-tier service. In summary, Mike White Ford's service department in Coeur D'Alene is a trustworthy and customer-focused establishment, providing reliable and affordable repairs for both new and pre-owned vehicle owners.