Reviews for Long Larry DDS
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 9AM - 6PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 7AM - 3PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance
Ratings
Google: 4.8/5Long Larry DDS
1025 60th St, West Des Moines
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I moved to Iowa and needed to find a new dentist. I really didn't think I'd find a place that met the same caliber of service I received in Chicago (which is supposed to be better because it's bigger right?!?! WRONG!). I'm so glad Country Club dental proved me wrong!! The front staff here is superb. They are friendly and available to answer questions. It has always been easy to schedule and reschedule my appointments. I also have not had any problems with them accepting my insurance. They even offer a membership plan so that you don't need insurance to have dental services here if you become a member! I was seen by Dr. Gray and his assistant Sammie. Both are absolutely fabulous. They are very friendly, funny, and personable. Two weeks ago I had a dental cleaning. Sammie was very gentle taking topical pictures of my teeth. I think there was another device used to detect the density of my teeth too. I was impressed (and never got this type of service in Chicago!). They really check for everything here! Dr. Gray thoroughly reviewed my teeth, X-rays, gum recession and density and photos of my teeth. I was really impressed with the examination and the technology used here. They really care about dental health. At the end of my appointment I was even given an option of a manual toothbrush or a sonicare type replacement head for my electric toothbrush. WHAT?!!? My mind was blown that I had these options! During my appointment I had mentioned that my Chicago dentist had recommended to fill cavities of two of my wisdom teeth and that I wanted to move forward with that procedure. I also mentioned that I was prescribed some special toothpaste to prevent further decay and wanted that refilled. Dr. Gray immediately called in the prescription to my pharmacy to refill the toothpaste and we scheduled another appointment for a cavity filling. Done and done! Today....two weeks later...I just got my two cavities filled and felt compelled to write this Yelp review for Dr Gray and his team at Country Club Dental (and these days I'm only writing reviews for those places that are truly special to me). I'm not the type of person that is usually scared of the dentist, but I was anxious today because of my small mouth and possible difficulty maneuvering within the small space. But they had all the tools necessary to make this experience SO EASY. My small mouth was not an issue at all and I did not feel any pain! I had to open my eyes every so often just to check if my mouth was still being worked on because I was so comfortable and didn't feel anything during the procedure! They also had a device (that amazed me because I never had it in Chicago) that allowed me to comfortably rest my mouth, while still keeping it open, and sucked up the particles/water in my mouth during the procedure. I'll be annoyed if Dr. Gray gets booked up because of this review but life isn't all about me so I'll be okay to share him and his team. ;-) I initially heard about Country Club dental from a friend who raved about Dr. Fung. I'm sure all the dentists here are wonderful but I'm sticking with Dr. Gray. =)
I have been going here for years. The hygienists and Dr. Fung are fabulous. The woman named Sheree made them lose 2 stars from my review. My insurance changed and it took me at least 8 phone calls to their office and 2 to my insurance to get everything cleared. I was still getting notices to pay and every time I would call, I was be told it was taken care of. I called and spoke with Sheree again after third notice to "Pay Immediately". She checked and said (nastily) it was paid and the notice got mailed before payment. I started to say Thank You and she literally hung up on me. This office plays Christian music in the waiting room. (fine with me) But, I had to giggle because, today, the day after Easter she was so crabby and mad she hung up on a patient.
We have been patients since 1993 and have great confidence in the advice and care given at Country Club Dental. I am glad to recommend their services. Dr Long has been superb at follow up care, and is always up to date with current dental procedures. It's gotta be one of the best dental clinics around here.