Terrible. They were great when I started using them about a year ago, but they’ve completely declined recently. They stopped calling to set up service, the same tech lied about coming 3 times, customer service associates seem uninterested in helping you, and when I finally spoke to the manager about this saga he said he would call back on a certain day, but never did. I ended up calling them for the 6th time to get something resolved and spoke to the manager again about my feelings of distrust that anybody in the company would do what they said they would do. He was very argumentative, arrogant, and dismissive. Nobody had any sense of urgency to help me resolve a simple... read full review
March 2022
No show on appointments and on line invoices show I was serviced when I was home. Someone it lied about services being done. Customer service doesn't help and can't reach anyone to talk you about these issues.Services: Spider extermination
March 2022
worst pest control company ever!!!!!! they sent me a bill for service that was never performed. invoice states technician was at my home at a certain time and date and forgot to check in....that's a lie because i was in the yard cutting grass and trimming hedges all day.....called several times and keep getting the run around from the call taker. no return phone call from the manager and still haven't received a copy of my termite bond that i requested several months ago.Service: Termite extermination
Terrible. They were great when I started using them about a year ago, but they’ve completely declined recently. They stopped calling to set up service, the same tech lied about coming 3 times, customer service associates seem uninterested in helping you, and when I finally spoke to the manager about this saga he said he would call back on a certain day, but never did. I ended up calling them for the 6th time to get something resolved and spoke to the manager again about my feelings of distrust that anybody in the company would do what they said they would do. He was very argumentative, arrogant, and dismissive. Nobody had any sense of urgency to help me resolve a simple... read full review
No show on appointments and on line invoices show I was serviced when I was home. Someone it lied about services being done. Customer service doesn't help and can't reach anyone to talk you about these issues.Services: Spider extermination
worst pest control company ever!!!!!! they sent me a bill for service that was never performed. invoice states technician was at my home at a certain time and date and forgot to check in....that's a lie because i was in the yard cutting grass and trimming hedges all day.....called several times and keep getting the run around from the call taker. no return phone call from the manager and still haven't received a copy of my termite bond that i requested several months ago.Service: Termite extermination