Epic provided excellent water remediation services. Cody and his team were professional and thorough, ensuring everything was completely dry. Even though the job was straightforward, their attention to detail and customer service were outstanding. Highly recommend!
June 2024
I worked with several members of the Epic team on a massive project in my condo building in Midtown. My first encounter with Epic was a knock on my door at 3am when there was a massive water leak in the building. Not the best introduction, but over the next few months I grew to love these guys. There are five people in particular - each one represents one of the stars of my review. Vanessa, Kevin, Christina, Cody, and Maria. Vanessa took charge from the very beginning. She was here a few hours later with her crew placing equipment everywhere - fans, dehumidifiers, removing wet baseboards, inspecting walls, etc, etc. My life was about to be turned upside down, but I... read full review
July 2023
My neighbor's water heater pipe broke...Epic vacuumed up the water, gave me information to dry out my studs, floor. They were efficient, took pictures of everything, monitored the moisture content. The crew cleaned up. They gave me an itemized cost list before I agreed to hire them. The office staff answered the phone right away. They helped me get all pertinent information for the insurance company.They are a keeper.
Epic provided excellent water remediation services. Cody and his team were professional and thorough, ensuring everything was completely dry. Even though the job was straightforward, their attention to detail and customer service were outstanding. Highly recommend!
I worked with several members of the Epic team on a massive project in my condo building in Midtown. My first encounter with Epic was a knock on my door at 3am when there was a massive water leak in the building. Not the best introduction, but over the next few months I grew to love these guys. There are five people in particular - each one represents one of the stars of my review. Vanessa, Kevin, Christina, Cody, and Maria. Vanessa took charge from the very beginning. She was here a few hours later with her crew placing equipment everywhere - fans, dehumidifiers, removing wet baseboards, inspecting walls, etc, etc. My life was about to be turned upside down, but I... read full review
My neighbor's water heater pipe broke...Epic vacuumed up the water, gave me information to dry out my studs, floor. They were efficient, took pictures of everything, monitored the moisture content. The crew cleaned up. They gave me an itemized cost list before I agreed to hire them. The office staff answered the phone right away. They helped me get all pertinent information for the insurance company.They are a keeper.