I have now done 3 transactions with Shane. He gets results - he sold my house in 2 days, helped us find and build basically the perfect new build as a presale, and helped us find reasonably-priced and suitable interim rental housing between selling our first house and closing on the second. Perhaps most importantly, Shane is the standard of excellence in customer service - a breath of fresh air in a world where I have to speak to seven comcast drones to get escalated to someone competent. He is extremely responsive. I have a running joke that I get a reply text from Shane before I even hit send on mine. He is also extremely friendly and does not seem to get annoyed even... read full review
December 2010
As a first time homebuyer I was definitely reluctant about the entire process since it was something I didn't know that much about. After having someone recommended to us at Avenue Realty we were on our way to looking for our new home. Roman was our Agent and he was very patient with us throughout the process and was willing to take us to see houses any day and any time. He was also sending in emails to us at all hours of the night so we know he was on top of helping us find a place we loved. There were many times we walked in and out of places and Roman was definitely there to help us find the right place, not just any place to make a sale. We ended up with a great... read full review
I have now done 3 transactions with Shane. He gets results - he sold my house in 2 days, helped us find and build basically the perfect new build as a presale, and helped us find reasonably-priced and suitable interim rental housing between selling our first house and closing on the second. Perhaps most importantly, Shane is the standard of excellence in customer service - a breath of fresh air in a world where I have to speak to seven comcast drones to get escalated to someone competent. He is extremely responsive. I have a running joke that I get a reply text from Shane before I even hit send on mine. He is also extremely friendly and does not seem to get annoyed even... read full review
As a first time homebuyer I was definitely reluctant about the entire process since it was something I didn't know that much about. After having someone recommended to us at Avenue Realty we were on our way to looking for our new home. Roman was our Agent and he was very patient with us throughout the process and was willing to take us to see houses any day and any time. He was also sending in emails to us at all hours of the night so we know he was on top of helping us find a place we loved. There were many times we walked in and out of places and Roman was definitely there to help us find the right place, not just any place to make a sale. We ended up with a great... read full review