Update: I added a star because the owner called me to discuss. I appreciate the response. Original review below: Lena is terrible! I've been coming here for years, and it's a great place. However, I've had the misfortune about 4 times of having Lena as my nail tech. She is RUDE, UNFRIENDLY, and rough on your hands. I kid you not, this woman hates her job and she hates the customer. I have come so close to speaking with the owner but I guess I don't like confrontation. I will request not to have her anymore when I go. Truly awful
May 2024
Sometimes you go to a salon with high expectations and they're met. Sometimes, they're not. My preference is to go to a place that makes me feel like I'm going home. Sometimes, that can be amazing, and sometimes Cindy puts me in my place if my hands are dry and I'm not drinking enough water. Depending on what you're looking for... you'll find it. Tonight, I walked into the salon and was greeted with a, "Where have you been?" It's been months. How many places do you travel daily where they not only know your name but actually care when you return? It could be said I'm a good tipper. How you treat others matters.... read full review
February 2024
The best nail salon in the area. My daughters and I are loyal customers and the shape and design I like isn’t the easiest. Jacky and Cindy do an amazing job. No matter who you go to All the staff is friendly and very accommodating and they are very talented. Do yourself a favor and try Tips and Toes and you’ll never have to find another salon. Jump on the bandwagon and be a customer for life!
Update: I added a star because the owner called me to discuss. I appreciate the response. Original review below:
Lena is terrible! I've been coming here for years, and it's a great place. However, I've had the misfortune about 4 times of having Lena as my nail tech. She is RUDE, UNFRIENDLY, and rough on your hands. I kid you not, this woman hates her job and she hates the customer. I have come so close to speaking with the owner but I guess I don't like confrontation. I will request not to have her anymore when I go. Truly awful
Sometimes you go to a salon with high expectations and they're met. Sometimes, they're not. My preference is to go to a place that makes me feel like I'm going home. Sometimes, that can be amazing, and sometimes Cindy puts me in my place if my hands are dry and I'm not drinking enough water. Depending on what you're looking for... you'll find it. Tonight, I walked into the salon and was greeted with a, "Where have you been?" It's been months. How many places do you travel daily where they not only know your name but actually care when you return? It could be said I'm a good tipper. How you treat others matters.... read full review
The best nail salon in the area. My daughters and I are loyal customers and the shape and design I like isn’t the easiest. Jacky and Cindy do an amazing job. No matter who you go to All the staff is friendly and very accommodating and they are very talented. Do yourself a favor and try Tips and Toes and you’ll never have to find another salon. Jump on the bandwagon and be a customer for life!