I am very appreciative of the care given by Dr. Alka Nair. She called me on a holiday weekend after reading my concerns on my patient portal. My very first visit she covered every question before I even had a chance to ask. I am very please with her compassion and thoroughness!
June 2019
I only went here one time. Dr. Martel was great and so was the rest of the staff, but my account was sent to collections with zero notice. I was paying payments via the patient portal and thought that was fine. I didn't receive any calls or messages from the office saying it had to be paid in full immediately. I got a call today from a collection company. I went to the portal and paid the balance in full. Horrible customer service. All they had to do was call or send me something saying it was due in full. I will not return to an office that operates this way.
February 2019
It used to be a good place not anymore,I would recommend to anybody to stay away of this place. There is many doctors in sarasota.
I am very appreciative of the care given by Dr. Alka Nair. She called me on a holiday weekend after reading my concerns on my patient portal. My very first visit she covered every question before I even had a chance to ask. I am very please with her compassion and thoroughness!
I only went here one time. Dr. Martel was great and so was the rest of the staff, but my account was sent to collections with zero notice. I was paying payments via the patient portal and thought that was fine. I didn't receive any calls or messages from the office saying it had to be paid in full immediately. I got a call today from a collection company. I went to the portal and paid the balance in full. Horrible customer service. All they had to do was call or send me something saying it was due in full. I will not return to an office that operates this way.
It used to be a good place not anymore,I would recommend to anybody to stay away of this place. There is many doctors in sarasota.