AdventHealth Primary Care+ Walgreens, Dale Mabry - PERMANENTLY CLOSED

Feb 2024

Completely unorganized anytime I get my prescriptions or they seem confused about my refills. I called ahead of time, and the person over the phone said my kid, who has horrible strep throat that the prescription would be there almost immediately. Ok cool.. I went to the window and the other guy they had on staff sounded totally confused about which insurance to use, then proceeded to tell me it would be ready in 30 mins .. ok fine, I can wait 30 mins... came back around again for him to tell me "oh we're backed up, and it can take about an hour, as they didn't get a chance to fill it yet"... telling us we should come back. Why not tell us that the first time? Meanwhile, my kid has a 100 degree fever, definitely not wanting to make multiple trips for a prescription in the first place. Ridiculous..The other Walgreens pharmacy I called knew how to fill it with her insurance and how to do it, this guy was just confused as to how to put in her new info.. and goes "let me have my manager look into it." Then, didn't even bother to make our refill a priority. Ugh. It just feels more like a hassle anytime I'm there.

Apr 2023

not clean, took video of bugs crawling up the wall.dr diaz poor manners. morning of heart cath procedure did not introduce himself. after procedure never came to recovery room or regular room. never called dr who issues discharge so i waited til 9pm for nurse to make calls so i could be discharged. would never recommend him, no communicating skills. still waiting for test results, will have to get them from my cardiologist. another lack of communications in this hospital.regarding er service, very poor. arrived around 10, after 4 hrs was told being admitted but waiting for a room .11 hrs later went to a room. nearly zero communications from anyone.lastly, gross food service,...read full review

Jul 2022

I came to this Walgreens to visit the AdventHealth clinic in order to get forms filled out for Nursing School. The Provider there was friendly and informative. My visit with her was shorter than expected, which is good. I often feel that clinics struggle with time management & she was very efficient for someone working alone. Afterwards I did some light shopping where the cashier in the beauty section. The cashier there was also very friendly and helpful & actually was able to give me a free gift at check out. The gift box contained a bunch of samplers and coupons. Overall I had an unexpected wonderful experience here & would definitely come back. I'm sorry that I don't remember the name of the provider or the cashier but my visit was on 7/13/22 at about 4pm lol I'll try to figure it out