Doctor Cowgirl is a wonderful thorough doctor who takes time to explain and talk to patients. But unfortunately staff at this office apparently needs constant supervision. Be prepared to constantly check up on them if you need an approval or referral for a test or another doctor in a timely manner. Or you have to call the patient advocate and when you need anything and personally I like to depend on a doctors office to do their job instead of needing to be micromanaged.
October 2023
Your referrals from specialists will never NEVER be completed by the referral department. I don't know why they even have one. You will always get a call from the specialist day before appointment saying they sent it numerous times and still no authorization. They ask you to call the primary referral department and they say they never received anything and this is every time. So in my case I said to specialist RD stop calling me and call the primary RD and work it out between each other. I'm on my second appointment and since the appt is tomorrow I doubt it's going to go through. This isn't the first primary I had this problem as well. So I'm... read full review
September 2022
I love being patient of conviva..The front desk people ,nurses and my Dr Quadri an Teddy are great..The walk in is excellent and the Dr and nurses are wonderf..But today I went feeling very sick ..Some covid sintoms so the lady in the front desk told I had to wait outside in front of the office until someone was going to check me...Only 3 chairs were there and occupied by people without mask and didn't seem they were waiting for the nurse... 1 of the chairs was used by a child...I stayed standing for maybe 10 minutes and decided to go to a walking clinic instead...I called and notified I was leaving because I was feeling sick...If the chairs outside is for patients... read full review
Doctor Cowgirl is a wonderful thorough doctor who takes time to explain and talk to patients. But unfortunately staff at this office apparently needs constant supervision. Be prepared to constantly check up on them if you need an approval or referral for a test or another doctor in a timely manner. Or you have to call the patient advocate and when you need anything and personally I like to depend on a doctors office to do their job instead of needing to be micromanaged.
Your referrals from specialists will never NEVER be completed by the referral department. I don't know why they even have one. You will always get a call from the specialist day before appointment saying they sent it numerous times and still no authorization. They ask you to call the primary referral department and they say they never received anything and this is every time. So in my case I said to specialist RD stop calling me and call the primary RD and work it out between each other. I'm on my second appointment and since the appt is tomorrow I doubt it's going to go through. This isn't the first primary I had this problem as well. So I'm... read full review
I love being patient of conviva..The front desk people ,nurses and my Dr Quadri an Teddy are great..The walk in is excellent and the Dr and nurses are wonderf..But today I went feeling very sick ..Some covid sintoms so the lady in the front desk told I had to wait outside in front of the office until someone was going to check me...Only 3 chairs were there and occupied by people without mask and didn't seem they were waiting for the nurse... 1 of the chairs was used by a child...I stayed standing for maybe 10 minutes and decided to go to a walking clinic instead...I called and notified I was leaving because I was feeling sick...If the chairs outside is for patients... read full review