IMA Medical Clinic of East Colonial

IMA Medical Clinic of East Colonial has two locations: Orlando and Winter Haven. The Orlando office receives praise for excellent care and a friendly atmosphere. Patients highlight the professionalism of the medical assistant and doctor, noting a short wait time and timely prescription refills. Patients express appreciation for the doctor's attentiveness and willingness to explain issues. In contrast, the Winter Haven office experiences criticism. Patients report difficulties with a language barrier and frustrating office policies, such as requiring patients to call for medication refills instead of allowing pharmacy calls. They also mention issues with fax capabilities and the need to personally deliver reports to other doctors.