Reviews for Designer Optics Inc
Write a reviewHours
Monday: 9AM - 7:30PM
Tuesday: 9AM - 7:30PM
Wednesday: 9AM - 7:30PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: Closed
Tips
by appointment only wheelchair accessible accepts credit cards accepts cryptocurrency validated parking accepts insurance dogs allowed bike parking
Ratings
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Designer Optics Inc
1717 N Bayshore Dr #113, Miami
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Worst customer service ever. On hold for more than an hour, went from position 8 in line to position 9. The chat person said that my item wasn't available because it 'probably went to the previous customer.' Probably??? Don't order anything from them....ever!
Beyond unprofessional - Unreachable, I called literally like 10 times a day to make an appointment for an eye exam. When I finally got them on the phone after days of trying, the lady processing my appointment needed to confirm X info and promised to called me back. Obviously that didn't happen, so I went back to my multiple calls per days until 4 days later the same lady answer the stupid phone and agrees to give me the appointment for a Wednesday at 10 am. I got there a few minutes earlier as advised etc. The business was CLOSED, I waited and waited for about 30 minutes. I called like a maniac with no luck. Anyway, i never got a call/email/anything to reschedule or...read full review
Happpened upon this optical shop while I was browsing the shopping galley conveniently located between and connected to the Marriott and the Doubletree hotels on North Bayshore. While waiting for service I browsed the nice selection of eyewear. I didn't have to wait long because the customer in front was just finishing up. Karen was so kind and friendly and quickly helped me with what I needed. I was pleasantly surprised at how reasonable the store was for what I needed. I left a very happy customer with my little purchase.