European Wax Center

Hair Removal, Beauty Supplies & Equipment, Skin Care, Waxing

5603 Concord Pike, Wilmington, DE 19803
(302) 529-8888

Reviews

  • Alexis Guy
    Nov 2021

    Jess is absolutely amazing! If you’re considering getting a service done, book with her and you won’t regret it!

  • Kourtney Pruden
    Oct 2021

    Not the Brazilian wax I was hoping for.. I left feeling like a shaved job would have looked better. Very friendly staff but probably won't be back.

  • KC Colon
    Sep 2021

    Peyton was my wax tech at the Wilmington, DE location. She was really nice, easy to talk to and made me feel comfortable especially since it was my first time getting a Brazilian wax. Thank you so much Peyton.

  • Lindsay Haston
    Sep 2021

    I would leave 0 stars if possible. I booked 2 weeks ago and was informed via text today that my specific waxer was not available for my appointment in 2 days. No big deal as I had no preference. When I called I was told not only can they not honor my appointment for Saturday am, she can't book me anything remotely near that appointment DAY. Ladies, we all know how important and scheduled brazilian waxes are. There is a reason I booked this date and did so in advance. Now there is not enough time for me to make a last minute appointment elsewhere. GO ELSEWHERE, I'd rather drive 45 minutes to Bryn Mawr and see Sam at Velvet Rose than attempt anything here again.

  • Azaria Whittaker
    Sep 2021

    Friendly staff & Great service. Never felt so welcomed and be completely satisfied with my results every time!!

  • Lindsay H.
    Sep 2021

    I would leave 0 stars if possible. I booked 2 weeks ago and was informed via text today that my specific waxer was not available for my appointment in 2 days. No big deal as I had no preference. When I called I was told not only can they not honor my appointment for Saturday am, she can't book me anything remotely near that appointment DAY. Ladies, we all know how important and scheduled brazilian waxes are. There is a reason I booked this date and did so in advance. Now there is not enough time for me to make a last minute appointment elsewhere. GO ELSEWHERE, I'd rather drive 45 minutes to Bryn Mawr and see Sam at Velvet Rose than attempt anything here again.

  • Tanya Pressley
    Sep 2021

    Arrived early. There other appts are arriving late. Anyways there's a minor delay. The tech? Deaira? Poor job. She constantly hesitated on a Brazilian. Imagine the hesitations on pulling a band-aid off. Once she said she was done, I checked finished product. There is visible hair still there. Now I have to lay back down to continue. Left and went to lunch. Got home, my underwear and butt has abundance of wax left on them. Unacceptable. It should have been no hair and no wax there... Brazilian. Will not return to this location, EVER!??Service: Body Waxing

  • Ce-Ty Music
    Aug 2021

    Very awesome place to work if you want to make friends.Poor management team

  • sagagirl00
    Jul 2021

    Clean inside and out. Plenty of parking. Its in the smaller parking lot in back of Target on Naaman's Rd. Rooms are nice, clean, spacious.The staff is very nice. The aesthetician was so knowledgeable, patient and polite. She made you comfortable.

  • Carol Herr
    Jul 2021

    Awful customer service. This is not the first time I have received poor customer service at that location, so I decided to write a review. I have been using the European Wax Center for a couple of years in other cities, so I know my waxing does not take too much time, not even 10 minutes. Today, I was running late because of a road accident I took on the way there. I called asking if they could help me, and Chloe didn't even try to ask what I would do or talk to someone to try to fit in between one client and another. Every question I made was a straight ''no''. Even if there was no way, she could fit me in, trying to understand my case and treating me with respect would not hurt.In the end, we are talking about waxing, nothing that will change the world or that cannot be resolved in a respectful way. This is ridiculous!Service: Body Waxing

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Hours

Monday: 9AM - 9PMTuesday: 9AM - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 9AM - 9PMSaturday: ClosedSunday: 10AM - 6PM