UCHealth Lone Tree Medical Center

Horrible! UCHealth should be ashamed of itself. My daughter aged out of Children's Hospital and we've been left stranded in terms of her Neurological care. We finally see a Neurologist with UCHealth and instead of having a smooth transition of care with medications appropriately refilled until what she has been prescribed can be revisited, we are told the Neurologist does not prescribe the class of medications she needs. The other medications which were supposedly prescribed were never sent in. I am sent chasing up the office to try and help my daughter get what she needs and am confronted with rude, defensive staff. I work in healthcare and I'm appalled... read full review

Quality of care I received was good, however the bill is outrageous. I am being billed almost 700 per appointment and each appt was for 30 minutes with a nurse practitioner. My first bill was 300, I almost had that paid, and then I get another bill out of nowhere for another 350 from CU medicine.The bill says they've received "non payment"Well I had no idea there was a second bill, I've already paid hundreds of dollars on a hospital bill for this appt!!! This is for the same day, same appt. And then, the website only lets me break up payments into 5. Then, I get a letter today saying they "agree"to the payment plan but if I miss any payments... read full review

I had to wait six months to see a neurologist. Unfortunately, I didn't get to see a female doctor (which I would have preferred). No forms to fill out online and I wasn't given any at the appointment. I assumed that they had received my information from my previous neurologist. My follow up appointment is in six months. I may as well find a new neurologist if I have to wait that long.