“I typically refrain from writing reviews unless I believe it is essential for the community to be aware of an establishment that has provided outstanding service. Mesa Vet has not only delivered exceptional care but also came to our aid when my 12-year-old Yorkie was gravely ill, and we felt lost after consulting with other veterinarians. I will not name the other practices, but they were insistent on upfront payment for services, and during a recent visit, the veterinarian expressed uncertainty about the next steps for my dog. On two occasions, I was advised that my dog should be euthanized, but I refused and sought appropriate care elsewhere. The local veterinarians seem overwhelmed and often treat clients as mere sources of revenue. Nevertheless, I decided to take another chance and made an urgent care appointment at Mesa Vet, which required a $99 deposit that would be applied to my dog's treatment. I scheduled the appointment as my dog's condition was deteriorating. Upon arrival at the clinic, I found the facility to be clean, and the receptionist was courteous, attentive, and efficient. While waiting for the veterinarian, I understood that they had numerous patients, and I was unconcerned about the wait time. The veterinary assistant promptly introduced herself to us and Bella, gathering all the information I was eager to share. Shortly thereafter, the doctor entered and took the time to thoroughly review the information I provided regarding my dog's history. He examined the X-rays I had brought and identified issues that I had also noticed but had not received feedback on from other veterinarians. He spent approximately 30 minutes with us, gathering all relevant information about her past and potential issues, and developed a treatment plan. We returned an hour later to find that he had performed some essential procedures, considered my dog's current condition, provided food to address her nutrient deficiencies, and sent the X-rays to a radiologist for a comprehensive analysis. Upon my return, I found that she was already up and walking, appearing nearly back to her normal self. I had previously questioned the prognosis provided by the former veterinary practice, as their reasoning did not align with my understanding. I was deeply frustrated by the actions taken on her behalf, yet I refrained from voicing my concerns, recognizing my lack of medical expertise. However, the veterinarian at Mesa Vet addressed the very issues I had been contemplating. I sensed that there had been a critical oversight in the previous analysis, and this doctor promptly acknowledged those concerns. We engaged in a productive dialogue, and I appreciated that he never made me feel rushed, as if I were the sole focus of his attention. I now have a clear treatment plan and additional insights into her condition. Although she is not yet fully recovered, I feel optimistic about her progress and believe we are finally uncovering the underlying causes of her recurring symptoms. The previous clinic had suggested I bring her back for intermittent check-ups between surgeries, which was disheartening. I felt that if I was paying a premium for care, my pet deserved undivided attention without the need to prioritize other animals during surgical procedures. This was both unfair and disappointing. It seemed as though they were willing to accept my payment while offering minimal assistance. In contrast, my experience at Mesa Vet has been exceptional. I highly recommend this practice to anyone seeking a reliable veterinary clinic with trustworthy doctors and outstanding customer service. Thank you, Mesa Vet Hospital; your team is truly remarkable!“
“My snowflake loves these people for 3 years we been dealing with allergies nothing was working. Today snow has zero hives and eating her favorite steak flavored pedigree. Thank you so much“