Reviews

  • Simran C.
    Oct 2021

    Worst customer service ever. My appointment was for 10:15 and no one got started on me till 11. I came here for dipping powder manicure but they absolutely had no idea about the colors or how to do it. Some of the colors that I picked were missing and I had to go with what was left. Once my nails were done, they looked worse than what I came in with. When I requested to do a re-do or change the top coat, I was denied that service and told "nothing can be done now". If you have a service listed, please familiarize yourself with how it is done. I spent 2 hours 30 mins in this salon with unpleasant results at the end.

  • Pablo Cardenas
    Oct 2021

    They have a variety of colors to choose from, the music is calming and they're very kind and careful so they don't hurt you. I will be coming back here to get another pedicure

  • Shelley F.
    Oct 2021

    I had horrible cuticle damage and they took such care making it better. Really nice salon.

  • Karen D.
    Oct 2021

    The ladies here that did our pedis were lovely! They made us feel very welcomed and made my toes look so pretty.

  • Claire C.
    Sep 2021

    I called pretty late around 530pm and they fit me in for a mani dip and regular pedi. They sat me down right away and offered a water or a sparkling water. They already had the water warm and ready after calling five min prior. The chairs were brand new so comfortable and the massage chair made it even more relaxing. After I was done they waxed my eye brows. Everything was perfect! I give them five stars for excellent customer service, the ambiance was beautiful, they really care and make sure you're happy before you leave. I'll definitely be coming back! Thank you all for accommodating me and for all you're hard work and dedication to making your customers happy.

  • Jin K.
    Sep 2021

    I will start with the positive: they accept walk-ins, I called and made an appointment though for 3:30pm. Vivian was my nail tech. She's very nice and friendly. She offered me a beverage. She tried her best to do my full set because I have an appointment for work at 5pm. They did give me a discount which I will give the reason why they had given it to me in the first place. The negative: my appointment was 3:30pm, I did arrive a bit early but didn't mind the wait. They didn't start on me until 4:15pm. The phone kept ringing and Vivian had to answer it multiple times even though there were other techs there who started on their clients after me. Because she had to answer the phone and also taking other workers' clients payment, it delayed me a lot. Originally I was getting French ombré but wasn't able to get it because no one there at the time could do color powder acrylic. So I decided to do solid gel color. There was a teen next to me who had dipped powder on her real nails, one nail tech had misunderstood what she said and so she started cutting off her real nails thinking she wanted a full set... poor girl was very shy but was very mad that her real nails got cut off anyways back to my nails: they are uneven, already chip or cracked (got a gap on each thumb ) within less than an hour. Sigh

  • Courtney D.
    Sep 2021

    Just had a regular manicure. Was planning to just go with a natural subtle pink. She asked me if I wanted a design so I said sure why not. Showed her a picture of a design with swirly lines and she did so good!

  • Gracie H.
    Sep 2021

    If you aren't currently going to Smiley Nails- you should. Ngoc did an amazing job applying dip power to my nails. She was so attentive to details and the outcome was beautiful. Even the customers sitting next to me complimented my nails and the fine work Ngoc had done. The entire staff is wonderful here, they're extremely accommodating and really do a thorough and great job. The salon is always clean, it has capacity for lots of visitors, and they have their own private parking lot right out from in downtown Walnut Creek which is practically unheard of. Go to smiley nails- you won't be disappointed. Thanks Ngoc and team!

  • Lucy N.
    Aug 2021

    Best Nail Salon I've ever been to; hands down. I work near by, found the place on Yelp and called for a last minute appointment. I'm Vietnamese and come from a family of nail salons. I love and appreciate professionalism, genuineness, and skills. My new favorite! Needless to say Ngoc did my nails and I didn't get the name of the technician who did my pedicure, but both were amazing and did a beautiful job! I will be back frequently. Thank you Co Ngoc!

  • Kate S.
    Aug 2021

    I will never go to another nail salon...ever. I mean it. The technicians were amazing, and what I loved the most was that they had a mother hen watching and making sure everything was perfect. I got a great pedi, and my daughter got exactly what she asked for.

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Ratings

Google Google: 4.5/5 Yelp Yelp: 4.5/5

Smiley Nail Spa

1381 Locust St, Walnut Creek

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Hours

Monday: 9:30AM - 7PMTuesday: 9:30AM - 7PMWednesday: 9:30AM - 7PMThursday: 9:30AM - 7PMFriday: 9:30AM - 7PMSaturday: 9:30AM - 7PMSunday: 10AM - 7PM