Smiley Nail Spa

Nail Salons, Waxing, Eyebrow Services

1381 Locust St, Walnut Creek, CA 94596
(925) 891-4796

Tips & Reviews for Smiley Nail Spa

masks required staff wears masks accepts credit cards accepts android pay accepts apple pay garage parking, street parking bike parking free wi-fi wheelchair accessible asian-owned women-owned open to all

  • Oct 2021

    Worst customer service ever. My appointment was for 10:15 and no one got started on me till 11. I came here for dipping powder manicure but they absolutely had no idea about the colors or how to do it. Some of the colors that I picked were missing and I had to go with what was left. Once my nails were done, they looked worse than what I came in with. When I requested to do a re-do or change the top coat, I was denied that service and told "nothing can be done now". If you have a service listed, please familiarize yourself with how it is done. I spent 2 hours 30 mins in this salon with unpleasant results at the end.

  • Sep 2021

    I called pretty late around 530pm and they fit me in for a mani dip and regular pedi. They sat me down right away and offered a water or a sparkling water. They already had the water warm and ready after calling five min prior. The chairs were brand new so comfortable and the massage chair made it even more relaxing. After I was done they waxed my eye brows. Everything was perfect! I give them five stars for excellent customer service, the ambiance was beautiful, they really care and make sure you're happy before you leave. I'll definitely be coming back! Thank you all for accommodating me and for all you're hard work and dedication to making your customers happy.

  • Sep 2021

    I will start with the positive: they accept walk-ins, I called and made an appointment though for 3:30pm. Vivian was my nail tech. She's very nice and friendly. She offered me a beverage. She tried her best to do my full set because I have an appointment for work at 5pm. They did give me a discount which I will give the reason why they had given it to me in the first place. The negative: my appointment was 3:30pm, I did arrive a bit early but didn't mind the wait. They didn't start on me until 4:15pm. The phone kept ringing and Vivian had to answer it multiple times even though there were other techs there who started on their clients after me. Because she had to answer...read full review

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Hours

Monday: 9:30AM - 7PMTuesday: 9:30AM - 7PMWednesday: 9:30AM - 7PMThursday: 9:30AM - 7PMFriday: 9:30AM - 7PMSaturday: 9:30AM - 7PMSunday: 10AM - 7PM

Ratings

Google Google: 4.5/5 Yelp Yelp: 4.5/5

Smiley Nail Spa

1381 Locust St, Walnut Creek

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