The SALON by InStyle Inside JCPenney

$$ • beauty salon, Women's Clothing, department store, hair care, Children's Clothing

377 S Mills Rd, Ventura, CA 93003
(805) 642-7592


  • Matt S.
    Aug 2021

    I came in here, to but some shirts, you can wear your mask or not. They need to restock the store looked real messy I believe I did not see one employee on the floor and I had to keep searching around the store to pay for my items I finally found someone after 5 minutes it was really lame, I could of walked out and stole my items.

  • Ismael Lopez
    Jul 2021

    My wife had her hair, washed, trimmed and then blow dried. Nice job, but I was surprised at the price, it was more than expected. $$$$$

  • Martin Gonzalez
    Jul 2021

    A Great Place To Shop With The Hole Family;,)!!!!!,,,,

  • Myra C.
    Jul 2021

    It's in a dying mall but it is a well kept store with a pretty good selection. They sell a variety of items.., Electronics, towels, sheets, housewares, shoes, clothing, portrait studio, a Sephora, bags on and on. I hope this one stays alive.

  • Cruz Velasco
    Jun 2021

    Best experience ever. Staff is very nice.

  • Frank H.
    May 2021

    I have been trying to resolve an issue with the JC Penney furniture escalations department since December 19, 2020. Representatives of that department have twice promised me specific resolutions since February 4, 2021. They have taken back their promises twice and then lied to me. The person working the case (Latoya) is never available. No one will connect me to her supervisor. I call 1-2 times a week and whoever I speak to tells me that they will email Latoya (which I assume they do). No one gets back to me, and we repeat the process EVERY WEEK. If you ever buy anything from JC Penney and have a problem with it, GOD HELP YOU!

  • Dani M.
    Apr 2021

    Took my kids to get photos at the photo department. Awful pictures. The girl was rude and wouldn't help or direct me on how to pose my kids. I came for pictures of my 2 year old and this was the best photo she got of my 2 year old because she wouldn't help direct pose her so my daughter didn't know where to stand. You can clearly see the background clip in the back as well. Wish I got the girls name but yeah do not pay $200 for these portraits. I couldve done better with a iPhone camera and iPhone filters. And yes, this photo is actually how blurry it was sent to me. Will not be returning, do better.

  • Alysa D.
    Dec 2020

    Hilda in the jewelry section tryna catch these hands with the attitude she threw at my mom today.
    Disrespectful middle aged women shouldn't be in customer service if they aren't trying to actually SELL some products.

  • Breanna Wright
    Nov 2020

    The employees are very nice and courteous however when I called to set up my appointment I informed them that I have natural hair. I informed the clerk that I wanted a deep condition, I wanted my hair straightened and a cut. After 4 hours of doing my hair I was not satisfied. Not only did it take a very long time but my hair felt very dry and it was puffy. As soon as I walked outside my hair puffed up even more and I was very upset. I just wish I had been informed earlier that they were not proficient in styling kinky curly hair so that I could have found someone who could. I called the salon and left a message with my concerns.

  • R D.
    Oct 2020

    Ordered from jcpenny at this address. Shampoo leaked all over my items. They forgot one item and they delivered to the wrong address. Will never do online shopping here again. So sad they lost a loyal customer. Don't offer delivery if you can't do it. Rediculous

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Monday: 11AM - 7PMTuesday: 11AM - 7PMWednesday: 11AM - 7PMThursday: 11AM - 7PMFriday: 11AM - 7PMSaturday: 11AM - 7PMSunday: 11AM - 6PM