Went in for red itchy eyes. Gave me a prescription for antibiotic eye drops which didn't help which is fine since they were still diagnosing. Gave me a sample steroid drops bottle instead of a prescription which worked. I would have preferred a prescription so I could have some left over for later use. I was then charged 35$ for some eye drops from Saratoga vision center "for applying on the eye lashes" which I didn't need and were useless since I got the same itchy red eyes within 2 months.
February 2024
The doctors are good but the office staff is very unpleasant to deal with. There have been 3 episodes where I had to deal with the staff and each one has been very frustrating and unpleasant.
November 2023
I was visiting San Jose and forgot my contacts at home. I literally called 8 other optometrists and not one of them would sell me contacts without first having an exam.I called Saratoga Vision Center and they empathized with my situation and just gave me 5 days worth of contacts free of charge after I showed them my prescription. I offered to pay and they wouldn't take my money.The lady I spoke with was an angel and the doctor was so kind.If they treat their non customers this way, imagine how they treat their customers. Thank you so much!
Went in for red itchy eyes. Gave me a prescription for antibiotic eye drops which didn't help which is fine since they were still diagnosing. Gave me a sample steroid drops bottle instead of a prescription which worked. I would have preferred a prescription so I could have some left over for later use. I was then charged 35$ for some eye drops from Saratoga vision center "for applying on the eye lashes" which I didn't need and were useless since I got the same itchy red eyes within 2 months.
The doctors are good but the office staff is very unpleasant to deal with. There have been 3 episodes where I had to deal with the staff and each one has been very frustrating and unpleasant.
I was visiting San Jose and forgot my contacts at home. I literally called 8 other optometrists and not one of them would sell me contacts without first having an exam.I called Saratoga Vision Center and they empathized with my situation and just gave me 5 days worth of contacts free of charge after I showed them my prescription. I offered to pay and they wouldn't take my money.The lady I spoke with was an angel and the doctor was so kind.If they treat their non customers this way, imagine how they treat their customers. Thank you so much!