Better Business Bureau of Los Angeles and Silicon Valley, Inc.

Non-profit Organization

1112 S Bascom Ave, San Jose, CA 95128
(408) 278-7400
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Reviews for Better Business Bureau of Los Angeles and Silicon Valley, Inc.

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  • Feb 2024

    This is the least effective BBB location in my experience. Many other BBB locations are very effective.I submitted a complaint against Mercari for falsely represented online merchandise and fraudulent advertising. Mercari responded by asking me to waive my Federal Fair Credit Billing Act rights and claiming these rights violated their policies. The BBB representative immediately closed the complaint after a second essentially identical response from Mercari.The BBB representation at this office seem strictly perfunctory and possibly negligent. It seems like there was a significant change in staffing or policy at this BBB within the last 5 months that has moved ratings...read full review

  • Jan 2024

    I recently had an issue with Ebay charging me fees that were unjust. I attempted working them out, but Ebay ignored me. Two emails later, a phone call from Ebay, apology and refund. Much appreciated ? BBB!

  • Jan 2024

    Jazmine Torres is not reading complaints and is just blanket rejecting complaints without valid reasons. Don't waste your time filing a complaint though this worthless bbb branch!

From Better Business Bureau of Los Angeles and Silicon Valley, Inc.

The Better Business Bureau is a business watchdog service which was established in 1912. We operate throughout the USA, Canada, and Mexico, to ensure that businesses are held accountable for their actions. We monitor trustworthiness, scam occurrences, provide accreditation for businesses, and provide an alternative method of lodging consumer complaints. BBB has the main aim of promoting ethical business practices, where the consumer is given the rights they deserve. Our name has become a benchmark standard for quality and trust in US businesses, and beyond. We use mediation and arbitration to ensure complaints are resolved and consumers are left satisfied. We assure your customers you hold your business practices to the highest standard.

Hours

Monday: 9AM - 4PM
Tuesday: 9AM - 4PM
Wednesday: 9AM - 4PM
Thursday: 9AM - 4PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed

Tips

price range: average parking: lot, private

Ratings

Google Google: 4.7/5 Facebook Facebook: 4.7/5 BBB BBB: No Rating

Better Business Bureau of Los Angeles and Silicon Valley, Inc.

1112 S Bascom Ave, San Jose

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