Reviews for Better Business Bureau of Los Angeles and Silicon Valley, Inc.
Write a reviewFrom Better Business Bureau of Los Angeles and Silicon Valley, Inc.
Hours
Monday: 9AM - 4PM
Tuesday: 9AM - 4PM
Wednesday: 9AM - 4PM
Thursday: 9AM - 4PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
Tips
price range: average parking: lot, private
Ratings
Google: 4.7/5 Facebook: 4.7/5 BBB: No RatingBetter Business Bureau of Los Angeles and Silicon Valley, Inc.
1112 S Bascom Ave, San Jose
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This is the least effective BBB location in my experience. Many other BBB locations are very effective.I submitted a complaint against Mercari for falsely represented online merchandise and fraudulent advertising. Mercari responded by asking me to waive my Federal Fair Credit Billing Act rights and claiming these rights violated their policies. The BBB representative immediately closed the complaint after a second essentially identical response from Mercari.The BBB representation at this office seem strictly perfunctory and possibly negligent. It seems like there was a significant change in staffing or policy at this BBB within the last 5 months that has moved ratings...read full review
I recently had an issue with Ebay charging me fees that were unjust. I attempted working them out, but Ebay ignored me. Two emails later, a phone call from Ebay, apology and refund. Much appreciated ? BBB!
Jazmine Torres is not reading complaints and is just blanket rejecting complaints without valid reasons. Don't waste your time filing a complaint though this worthless bbb branch!