Horrible horrible customer service- I have texts to prove. Scheduled a meeting with David Nguyen. Took hours off of work so I can meet with him at 930 AM today. I left several messages(texts and calls)-no reply. Don't schedule an appointment with a customer and not show up. I get that things can happen but at least have some respect for people's time and let them know.
November 2021
Last minute request was easily accommodated. He also was already on his way when he had to go back to his office to print documents for us. We appreciate the professionalism!
October 2021
Extraordinary service when needed - even last minute. Professional. As a hard money lender it's important that Notaries are well versed and interactive w the Lender if Signers have questions. They were good and my customers felt very comfortable with them. I use them for all my southbay signings.
Horrible horrible customer service- I have texts to prove. Scheduled a meeting with David Nguyen. Took hours off of work so I can meet with him at 930 AM today. I left several messages(texts and calls)-no reply. Don't schedule an appointment with a customer and not show up. I get that things can happen but at least have some respect for people's time and let them know.
Last minute request was easily accommodated. He also was already on his way when he had to go back to his office to print documents for us. We appreciate the professionalism!
Extraordinary service when needed - even last minute. Professional. As a hard money lender it's important that Notaries are well versed and interactive w the Lender if Signers have questions. They were good and my customers felt very comfortable with them. I use them for all my southbay signings.