They really took care of us over the years. Recently sold our house but these guys are reliability is impeccable.
May 2020
Terrible customer service. It's unclear what their status is since no one returns calls or tries to fix mistakes. Even after given manager contacts like Margorie Bonelli, no one is accountable. Yet, they still send mail to your property? They may be operating under HomeTeam Pest Defense according to their letterhead. Beware. The multiple poor reviews are valid.
May 2020
I don't think this business is closed, as I have a friend who uses their services. However, I called twice and no one answers the phone or returns messages (I left two message in a five day period and did not receive a response). As well, their website is down/does not work. Would not recommend using. I went with the Pest Experts -- locally owned and operated, very responsive and professional. Booked an appt and had a tech at the house within 24 hours.
They really took care of us over the years. Recently sold our house but these guys are reliability is impeccable.
Terrible customer service. It's unclear what their status is since no one returns calls or tries to fix mistakes. Even after given manager contacts like Margorie Bonelli, no one is accountable. Yet, they still send mail to your property? They may be operating under HomeTeam Pest Defense according to their letterhead. Beware. The multiple poor reviews are valid.
I don't think this business is closed, as I have a friend who uses their services. However, I called twice and no one answers the phone or returns messages (I left two message in a five day period and did not receive a response). As well, their website is down/does not work. Would not recommend using. I went with the Pest Experts -- locally owned and operated, very responsive and professional. Booked an appt and had a tech at the house within 24 hours.