From Heritage Hardwood Floors
Welcome to Heritage Hardwood Floors (aka The Original Heritage Hardwood Floors), a locally owned and family operated company since 1997 proudly serving the Monterey & Salinas area! We specialize in custom new floors installed perfectly to owner specifications. Old worn down floors may not need to be replaced, so give us a call today & get a free estimate first. We can repair and refinish most old floors like new. We cut out damaged boards, sections or pet stains and replace with new boards.
Chris seems like a decent guy and the bid and start time worked for me, so I accepted his bid to do my floor. We agreed he would come start the job on a Monday morning. I was up late moving stuff off the floor and out of the house, so I forgot to set my alarm Sunday night. I woke up next morning about an hour after the start time to a message from him saying he had arrived at the scheduled time, but that was it. Only one phone call and he wasn't there. My car was parked out front so it was pretty obvious I was there. I have a very loud doorbell so it’s pretty clear he didn’t ring it or try the door - since the door was unlocked. He could very easily have opened it...read full review
Chris seems like a decent guy and the bid and start time worked for me, so I accepted his bid to do my floor. We agreed he would come start the job on a Monday morning. I was up late moving stuff off the floor and out of the house, so I forgot to set my alarm Sunday night. I woke up next morning about an hour after the start time to a message from him saying he had arrived at the scheduled time, but that was it. Only one phone call and he was nowhere to be seen. My car was parked out front so it was pretty obvious I was there. I have a very loud doorbell so it's pretty clear he didn't ring it or try the door - since the door was unlocked. He could very easily have opened...read full review