Janice Carroll, Finance of America Mortgage LLC

very good loan officer I will not work with anyone else

This is my second mortgage in two years with Janice. It is a Friday night and I thought of a few questions expecting her to get back with me later. She responded within seconds and answered all my questions and offered to meet me Saturday if I needed too, even come to where I was. This is the 5th house I have purchased and none have been more relaxed and efficient as when I worked with Janice. She is priceless. I don't care what anyone says, obtaining a mortgage is stressful but Janice is so on top of her game that it just flows. It also helps that she has a genuine bubbly personality and just makes you feel so at ease.

While shopping for a new home sounds like a LOT of fun, I think we can all agree that the thought of going through the process of getting funding for that new home sounds like NO fun, at all. As a first-time homebuyer, I didn't know what to expect and was pretty nervous, but I was so fortunate to find Janice Carroll and Pinnacle Capital Mortgage. Janice was so patient with me and took the time to answer all of my questions (I had a lot of them). She returned my calls quickly and kept me informed each step along the way. She was such a great support, and "kept it real" throughout the process. She worked closely with my realtor, so there were no bumps along... read full review