AHF Healthcare Center - Upland

Aug 2024

I've been calling since 8:30am to get in touch with the front office and apparently their so busy because I couldn't get a response at 9:30AM, 10:30AM, 11:30AM, and 1:05PM I'm really disappointed in the way the facility is run.

Jan 2022

The most unprofessional, incompetent, uniformed, and politically biased organization. As a tax payer, this federally funding organization borders on corrupt and is severely mismanaged and disorganized. It took 2 days and 3 hours each day just for Sandra to get me signed up for benefits. I told her I was homeless and she said she needed proof of address??? She took35 minutes to locate the paperwork I had completed and given to her the previous business day. Then she claimed she threw it away, then she suddenly found it. Sandra and I established a 1:20 appointment on the phone, then she lied and said she didn't say that. I was not seen until close to 4:00 with no apology or accountability. The attending PA has a limited and simplistic understanding of medicine and it's long term side-effects and would not entertain my concerns and kicked me out of her office. Salas (the PA) is in direct violation of my patient's bill of rights and can not coerce me to take some experimental medications. The girl at the front was coughing and sneezing and wiping her snot the entire time ( a total of 3hr visit x2days) but told me only 3 people in the lobby and to wait outside. They need an investigation from the medical board and the department of public health...

Jan 2021

Today is Friday at about 4:10 PM.Came in seeking STI testing. 0 people in the waiting area. Receptionist said it’s by appointment only and that the person responsible for scheduling appointments was not available. I’m surprised by this because my experience with AHF locations in Hollywood, CA left me quite impressed with their services and support each and every visit. Nothing online indicates that this particular location is by appointment only. I suppose I’ll just have to drive out to the Hollywood center as I have in the past.