Reviews for Keck Medicine of USC - USC Institute of Urology - Pasadena

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Jan 2023
Dr Sean Wightman is a compassionate informative Doctor that takes his time with me and has the patients to explain everything to me. He answers any questions usually before I have to ask. I have experienced him to be personable and has an easy way of relating to me. I would imagine that he is this way with all his patients. So if he takes a little longer with his patients before me that's ok because I know he will give me the same consideration.
Apr 2020
Wow, I am kind of taken aback at all of the one star ratings! Since 2013, I have seen several doctors here, and with only a couple of hiccups, I have been very satisfied with my care, and I feel like everyone there, from doctors to nurses, infusion nurses, receptionists, and the lab, has been really caring and helpful. Ruben in the lab has the gift of finding a working vein, and I appreciate the way he checks with me at all times because he doesn't want to cause me any pain. The doctors are so great, and I have never waited more than a few minutes past my appointment time. The only thing I can agree with is trying to reach anyone by phone. However, if you are on the USC portal, you can send an email, and they are very responsive. Parking is what it is. I've paid for parking at 90% of the doctors we've seen all over the LA area. I agree that getting appointments, especially as a new patient can take a long time. Several USC doctors are booking 4+ months out. When I first got sick, I was frustrated by that, but I've become accustomed to that, and know that they are very busy, and when it's my appointment time, they will give me time to explain my symptoms and ask any questions without feeling rushed. I have a very complicated medical history, and I genuinely love USC Keck!
Oct 2019
I rate by the quality of Medical Care ,and with Dr Nguyen it is 5 Star. Debbie at reception is friendly and quick My wait time is normally short and office has easy parking and for those who use lite rail it close USC has a great medical network in all of it's locations.