private lot parking bike parking gender-neutral restrooms wheelchair accessible
I have been here many times before and had a better experience, but yesterday I got a gel pedicure and it turned out AWFUL! I insisted on getting this uneven/odd nail situation fixed (bc initial I was getting French tip on my toes), and the lady couldn't do it, so the salon decided that all I could get was this horrible purple color on my toes and the nails are still uneven. I was made to pay for this pedicure without a promise of fixing it! When I got home I noticed that one whole foot didn't even have a top coat and that is when I lost it. I would not recommend this place to anyone, unless they address this issue correctly. UPDATE (the next day I went back and got the...read full review
None of the tools they used were sanitized/clean, which I think is the most egregious offense. When I walked in, the place was clearly outdated and dingy--some of the pedicure chairs had rips in them and shoddy patches covering up other rips, the nail polish they used for me had to be thinned out because it was likely expired, and the place was generally grimy/dusty. Only some of the staff were masked, despite sitting in the client-facing areas. My manicurist didn't do a great job either. I watched as she used way too much polish and put it on haphazardly, making it super thick and uneven. I left with a no-chip manicure that had bubbles and bumps in it. My no-chip manicure...read full review
I walked in today and I was not greeted for a while. I awkwardly took a seat hoping someone would say something to me. And after about 10 minutes of awkward stares , someone finally comes up to me and very publicly asked me what I wanted because they were busy, in front of everyone to see and hear. I was humiliated. I apologized for even walking in and quickly stormed out. I regret ever trying this place.
520 Palisades Dr, Pacific Palisades