Reviews

  • Michael Duong
    Jun 2021

    I have nothing but positive things to say about my experience at Newport SMP. It was a true 5 star experience!***The Team***I had the pleasure of interacting with Jenn, Shawna and Jessica throughout my density treatment, and they consistently made me feel like I was their most important customer. Hair loss can be a very sensitive topic for men, but the team at Newport SMP went above and beyond in always making me feel comfortable, safe and relaxed. Jenn and Shawna, in my opinion, are probably the top 2 technicians in this field and you can tell that they have mastered the craft of SMP. Although it may seem like tattooing thousands of dots into the scalp is a simple task, there's certainly a technique and art form to it. What also sets Jenn and Shawna apart from their competitors are their medical backgrounds - it provided me a certain level of comfort knowing that they are licensed vocational nurses that have real life experiences in medical settings. Jessica rounds out the team well, and coordinated all of my appointments and prepared me for my actual treatments. She is warm, caring, communicative and a real joy to work with.***The Facility***Newport SMP's facility is truly state of the art. You can tell that they spared no expense in creating a top of the line facility that rivals some of the best medical spas/treatment centers in Orange County. If you think that Newport SMP will be like a run-of-the-mill tattoo parlor, then be prepared to have your expectations blown away. I spent a few hours at the facility for each of my sessions, but the time flew by as there was a big screen TV with multiple streaming apps with thousands of hours of content. In addition, I was also able to work during my sessions. I did, however, spend most of my sessions speaking with Shawna and Jenn though, who were both great conversationalists.***The Results***I am really happy with the scalp coverage Newport SMP was able to provide to me. I no longer have to style my hair in a certain way and use hair fibers to build up coverage, because I now have a fuller look that appears to be natural. I have a lot more confidence post treatment and I owe it all to the team at Newport SMP.***Overall***If you're hesitant about getting the treatment done, I would suggest that you book a free no obligations consult with the team. Ask all the questions that you have, and Jenn + team will provide you honest answers. They were always realistic and up front with me from the beginning. I am sure that by the end of consult, you'll be convinced that SMP will be the right procedure for you.Thanks again to the wonderful team at Newport SMP!

  • Michael D.
    Jun 2021

    I have nothing but positive things to say about my experience at Newport SMP. It was a true 5 star experience! ***The Team*** I had the pleasure of interacting with Jenn, Shawna and Jessica throughout my density treatment, and they consistently made me feel like I was their most important customer. Hair loss can be a very sensitive topic for men, but the team at Newport SMP went above and beyond in always making me feel comfortable, safe and relaxed. Jenn and Shawna, in my opinion, are probably the top 2 technicians in this field and you can tell that they have mastered the craft of SMP. Although it may seem like tattooing thousands of dots into the scalp is a simple task, there's certainly a technique and art form to it. What also sets Jenn and Shawna apart from their competitors are their medical backgrounds - it provided me a certain level of comfort knowing that they are licensed vocational nurses that have real life experiences in medical settings. Jessica rounds out the team well, and coordinated all of my appointments and prepared me for my actual treatments. She is warm, caring, communicative and a real joy to work with. ***The Facility*** Newport SMP's facility is truly state of the art. You can tell that they spared no expense in creating a top of the line facility that rivals some of the best medical spas/treatment centers in Orange County. If you think that Newport SMP will be like a run-of-the-mill tattoo parlor, then be prepared to have your expectations blown away. I spent a few hours at the facility for each of my sessions, but the time flew by as there was a big screen TV with multiple streaming apps with thousands of hours of content. In addition, I was also able to work during my sessions. I did, however, spend most of my sessions speaking with Shawna and Jenn though, who were both great conversationalists. ***The Results*** I am really happy with the scalp coverage Newport SMP was able to provide to me. I no longer have to style my hair in a certain way and use hair fibers to build up coverage, because I now have a fuller look that appears to be natural. I have a lot more confidence post treatment and I owe it all to the team at Newport SMP. ***Overall*** If you're hesitant about getting the treatment done, I would suggest that you book a free no obligations consult with the team. Ask all the questions that you have, and Jenn + team will provide you honest answers. They were always realistic and up front with me from the beginning. I am sure that by the end of consult, you'll be convinced that SMP will be the right procedure for you. Thanks again to the wonderful team at Newport SMP!

  • Mike S.
    Jun 2021

    This place is amazing. The staff are superb. From the moment I first called to the moment I completed treatment, it's been nothing short of an amazing experience. Shawna at Newport Smp has a fantastic personality and great bedside manner. I have had density treatment before at a different place , and it was extremely extremely ( that's 2 extremely's) painful as the person performing the procedure had a very heavy hand. With Shawna , I didn't have any pain at all throughout my density treatment. She treated me for all 4 sessions and I was extremely comfortable and pain free throughout. She's very gentle and makes sure you have a great experience. The results of density treatment with Shawna have also been , in my eyes , absolute perfection. Much much better results then the last person that performed density treatment on me. During the sessions they also offer you complimentary beverages and snacks, and while you have work done they've got a huge tv to watch your favorite shows on. Netflix , hulu etc it's all on there. Thank you Shawna and Newport SMP for an amazing experience.

  • Reza Moazzen
    Jun 2021

    I am currently a client at newport smp. So far it has been a five star experience. Nurse Jenn and her staff have delivered exceptional customer service. Jessica is my patient coordinator and alway follows up and checks in regularly between apts. Everyone in the office is so professional and kind, I really actually enjoy coming in. As a physician, I did extensive research before choosing Newport SMP. Lets just say I am very pleased thus far. Highly recommended !

  • Rahul K.
    May 2021

    There's no one better than Jenn @newportsmp. You has 5 star second from A-Z. Being in the customer service business my self as a dentist...I really can say more about the quality and attention to detail

  • dutch hauser
    May 2021

    Take care to read the disclaimer about the process not being totally effective. It wasn’t effective for me, the effects washed off after a shower, even when following the post care instructions.

  • dawsondori
    Apr 2021

    Great experience and results!! They are so sweet and make you feel comfortable right away. Would 100% recommend to anyone that needs a fuller look to their hair! :)

  • Chris L.
    Apr 2021

    Had a really great experience with Newport SMP. I had my initial consultation with Nurse Jenn over FaceTime which I thought was great since you don't feel pressured. She went over our game plan and I was excited since my hair loss was starting to become more of an issue lately and I needed to be proactive about it. I had the density treatment with Nurse Shawna. I can't thank her enough for the great job she did for me. She was very professional and made sure I was comfortable during our sessions. After each session, they texted me to make sure everything was OK. If anyone is on the fence and reading this review, just make an appointment to see if Newport SMP can help. They sure helped me!

  • Kiarah Jones
    Mar 2021

    These girls are phenomenal! Go see Jessica and Jenn. They will take good care of you and all of your hair care needs!!! I am so happy that I found them! Thank you so much!!! Xo

  • Mend Stern
    Mar 2021

    They are amazing! The results are undeniable! I’m recommending them to all my friends who can benefit from a thicker looking head of hair!

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Ratings

Google Google: 4.9/5 Yelp Yelp: 5/5 Facebook Facebook: 5/5

Newport Beach SMP Hair Restoration

4120 Birch St Ste 102, Newport Beach

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Hours

Monday: 8AM - 6PMTuesday: 8AM - 6PMWednesday: 8AM - 6PMThursday: 8AM - 6PMFriday: 8AM - 6PMSaturday: 8AM - 6PMSunday: 8AM - 6PM