Reviews for I Love Lulu Hair Spa

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  • Aug 2024

    I Love Lulu Hair Spa is a natural hair salon that has impressed many clients with its knowledgeable stylists and effective hair treatments. The salon's new location is described as "cute" with a "peaceful and friendly atmosphere." Customers appreciate the steaming service, which helps rehydrate hair damaged by hot weather. One reviewer, a "natural hair newbie," raves about the salon's owner, Lulu, who taught her effective detangling techniques using oil. The reviewer's regular stylist, Tiauna, also receives praise for keeping the client's "frobob" (afro-bob) "quenched and balanced." However, not all experiences have been positive. Some customers have noted issues with the salon's hospitality and layout. The receptionist is described as "curt" when greeting clients, and there is limited seating, which can be problematic during longer appointments. One reviewer was even denied a glass of water when requested. Additionally, some clients felt their hair was left feeling "stripped" after blowouts, despite the great-smelling products used. Overall, I Love Lulu Hair Spa seems to excel at natural hair care, with knowledgeable stylists and effective treatments, but could improve its customer service and physical space to enhance the client experience.

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From I Love Lulu Hair Spa

Dec 2023 Update - Due to high call volumes during the holidays, if we cannot get to you, please leave a voicemail or text message with your name, reason for calling (include intended services) and callback number. For voicemail, we recommend repeating the callback number to avoid incorrect callbacks. - If you need to reschedule or cancel your appointment, please let us know 24hrs prior to your appointment. A no show fee will be applied at the end of the business day for notices less than 24hrs.

Hours

Monday: ClosedTuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 5PM
Sunday: Closed

Tips

by appointment only accepts credit cards accepts android pay accepts apple pay good for kids street parking free wi-fi african-american hair black-owned women-owned gender-neutral restrooms bike parking