The team at Payless Water Heaters was very responsive. We started to message them on a Saturday after our Honeywell Leak Detector notified me of a leak at the water heater. (Our water heater was 17 years old so we knew a leak was eminent.) We shut off the water main and gas line. We also hooked up a hose to drain the water heater as much as possible. A sales rep came by on a Sunday and a tech installed the water heater on Monday. I requested to have a 50-gallon Bradford White power vent water heater and they said that they had one in stock ready to go. Water heater prices have gone up since COVID started, so we weren't too surprised about the price. They gave us a break...read full review
Apr 2022
I'm super impressed with Payless Water Heaters. I got a call right away to confirm they'd be coming out within the hour, they were able to do same-day installation, they've got reasonable prices and gave me an excellent explanation of the options (thanks Adan!). It's so nice when something that seems like it will be a total pain in the butt turns out to be easy AND pleasant.
Nov 2021
Rick was awesome. Very kind and professional. The morning after we realized our water heater was broken/leaking we were able to call and set up an inspection. Rick showed up right on time and said he'd be able to complete the whole process that morning. Highly recommend this company for their great customer service, product quality, and overall efficiency!
The team at Payless Water Heaters was very responsive. We started to message them on a Saturday after our Honeywell Leak Detector notified me of a leak at the water heater. (Our water heater was 17 years old so we knew a leak was eminent.) We shut off the water main and gas line. We also hooked up a hose to drain the water heater as much as possible. A sales rep came by on a Sunday and a tech installed the water heater on Monday. I requested to have a 50-gallon Bradford White power vent water heater and they said that they had one in stock ready to go. Water heater prices have gone up since COVID started, so we weren't too surprised about the price. They gave us a break...read full review
I'm super impressed with Payless Water Heaters. I got a call right away to confirm they'd be coming out within the hour, they were able to do same-day installation, they've got reasonable prices and gave me an excellent explanation of the options (thanks Adan!). It's so nice when something that seems like it will be a total pain in the butt turns out to be easy AND pleasant.
Rick was awesome. Very kind and professional. The morning after we realized our water heater was broken/leaking we were able to call and set up an inspection. Rick showed up right on time and said he'd be able to complete the whole process that morning. Highly recommend this company for their great customer service, product quality, and overall efficiency!