Spa Parts Depot

Oct 2023

I am a Spa Repair Novice. I had an impeller seal fail and had no idea where to begin as I had never looked at what components comprised a spa system. Troubleshooting from afar can be a seemingly impossible endeavor. *** et al at Spa Parts Depot were fabulous and extremely helpful to me. I continued to contact them with new odd developments regarding an older spa with parts that did not match or make sense. I was incredibly impressed with their knowledge, patience and tenacity in helping me solve my problem and get parts shipped fast. Now, my spa pump set is humming along and I am absolutely grateful for the advice I needed, and was given. I will tell all I can about...read full review

Sep 2023

*** was incredibly helpful while he personally walked me through a diagnostic test that saved me close to $1000 from a wrongly diagnosed issue from a spa mechanic! We identified a much smaller issue and he pointed me to the exact part that I needed, all while on the phone. Thank you ***!

Aug 2023

I ordered from Spa parts depot and they tried to help me out with a pump that I needed. A pump was sent out to me but apparently it was a little more horsepower than I actually needed and wanted another pump. I then asked to speak to a manager specifically a man named Ron. He had no problem refunding me.I told him that it was not the product that I specifically wanted I received the pump in shortly after that I returned it. Like I said, I got fully refunded. I would order from them again because he was very helpful with his product and did the right thing by refunding me. that is the sign of a good business.the right thing.