Lakeside Community Healthcare : Urology

I just came here to laugh at Lakeside's efforts to "hear from customers." I got 2 follow-up calls in the past year asking me to take a survey about 2 routine doctors' visits that had occurred 5 to 6 months in the past! WHO remembers details that many months later? And the poor souls they're hiring to call you....these people are clearly given no training. Bad phone manner and one hung up on me when I said I couldn't remember an appointment 6 months later! Someone is clearly collecting a big paycheck to manage "customer feedback" and just crashing the plane. And their boss doesn't care. You get a D for effort, Lakeside.

We have been a patient and seek medical treatment since 2014 at this location. There have been 8/10 good experiences with the staff, nurses and doctors. Today, we had to visit the facility because one of my family member has been ill for a couple of days. The personnel at the front desk are cordial and friendly. The backside intakes (medical assistants) are always attentive and professional. The doctors most of the time are caring and take their time to listen to the patient. However, we were seen by a Nurse Practitioner with initials (ML). We requested to be seeing by Dr. Elbassir as we walk-in. Dr. Elbassir has been our doctor at this facility. Somehow, we ended with... read full review

Iam glad to find this clinic for my kids the doctors are very nice and sweet and when it come down on booking appointment they always have availability. I would highly recommend this clinic for children. They take their time and actas care for the patients that's a plus for me .