I have been patient with this clinic for almost three years, and nothing's changed. The doctors are great and they provide good care, but half of the office staff can't communicate with you. The office staff can't communicate with each other. The office staff won't know what requires an appointment vs simple phone call or specimen collection. where, if they feel like it, staff will lie and say they don't schedule appointments. Some of them have worked there for 10 years, some 20. The office will promise to send you a document from your doctor attesting that you're fit to work, that you need to start a job, then promise again and again, make... read full review
November 2022
I made an appointment for a specific test to be done, went in to the appointment and I was then asked a bunch personal questions about my mental health and sex life which I told them was none of their business. They did not do the specific test and then told me to go to a Quest Lab and come back again after I get the results. Why didn't they send me to the Quest Lab first? So they can collect more insurance money that's why. Human life does not matter to any of these places, it's all about filling quotas to the insurance companies. I was also told my Doctor would be meeting with me when it turned out to be an assistant. I have been trying to get this test... read full review
July 2022
The Downtown Oakland/East Oakland office. (NOT) Ashby Office. Because of a complaint with Dr.Douglas all the other doctors have given me a hard time. (No worries) While being a regular patient at Lifelong Medical Care I have not received accurate care. I have been a patient since 2008 or a little before. I am doing a lot of research myself. I have a family history of thyroid condition. I have a thyroid condition with abscess nodules on my thyroid that are very painful. I also have Psoriasis which causes Arthritis and psoriatic nerve pain, two left and right heel spurs. For the pain I have been given tons of medications that causes sever constipation that has made many... read full review
I have been patient with this clinic for almost three years, and nothing's changed. The doctors are great and they provide good care, but half of the office staff can't communicate with you. The office staff can't communicate with each other. The office staff won't know what requires an appointment vs simple phone call or specimen collection. where, if they feel like it, staff will lie and say they don't schedule appointments. Some of them have worked there for 10 years, some 20. The office will promise to send you a document from your doctor attesting that you're fit to work, that you need to start a job, then promise again and again, make... read full review
I made an appointment for a specific test to be done, went in to the appointment and I was then asked a bunch personal questions about my mental health and sex life which I told them was none of their business. They did not do the specific test and then told me to go to a Quest Lab and come back again after I get the results. Why didn't they send me to the Quest Lab first? So they can collect more insurance money that's why. Human life does not matter to any of these places, it's all about filling quotas to the insurance companies. I was also told my Doctor would be meeting with me when it turned out to be an assistant. I have been trying to get this test... read full review
The Downtown Oakland/East Oakland office. (NOT) Ashby Office. Because of a complaint with Dr.Douglas all the other doctors have given me a hard time. (No worries) While being a regular patient at Lifelong Medical Care I have not received accurate care. I have been a patient since 2008 or a little before. I am doing a lot of research myself. I have a family history of thyroid condition. I have a thyroid condition with abscess nodules on my thyroid that are very painful. I also have Psoriasis which causes Arthritis and psoriatic nerve pain, two left and right heel spurs. For the pain I have been given tons of medications that causes sever constipation that has made many... read full review