this place looks nice but the extreme long wait is ridiculous!!! don't get me started on the optical department... been waiting over 2 months to get a call back on the status of my prescription glasses. at some point you can't blame everything on "being busy" !!
May 2024
My husband had a 9:00 eye test appointment and we arrived early, registered and sat in a he waiting room for 45 mins. When my husband inquired about why, the told him the testing machine wasn’t working! They made no effort to inform us of any problems! The staff was not concerned about our time! Dry bad customer service! Not the first time
January 2024
Seriously need to make sure you have an hour or two to wait to be seen! Absolutely ridiculous they book appts with patients and make them wait so long knowing what their schedule looks like!
this place looks nice but the extreme long wait is ridiculous!!! don't get me started on the optical department... been waiting over 2 months to get a call back on the status of my prescription glasses. at some point you can't blame everything on "being busy" !!
My husband had a 9:00 eye test appointment and we arrived early, registered and sat in a he waiting room for 45 mins. When my husband inquired about why, the told him the testing machine wasn’t working! They made no effort to inform us of any problems! The staff was not concerned about our time! Dry bad customer service! Not the first time
Seriously need to make sure you have an hour or two to wait to be seen! Absolutely ridiculous they book appts with patients and make them wait so long knowing what their schedule looks like!