Staff was very polite and knowledgeable, even when Evren was difficult they were excellent to me and her. And when I was late for pick up and missed seeing the vet they scheduled a phone consult for the next day. Dr. Lau answered all my questions and didn’t rush the conversation. If I wasn’t over an hour away, I would seriously think about using them regularly.
September 2023
Dr Lao and staff are amazing! Best animal care in the lower mainland. They only treat the animal with what they absolutely need. No upsells. It’s all about what’s best for the animal, not their income, and as a result we keep going back. Customers for life!!!
May 2023
We highly recommend Dr. Lau and though the clinic is very far from where we live, we always make the trip. Dr Lau recently treated our German Shepherd dog Onzi for a hot spot. He is so nice and doesn’t do unnecessary checkups or prescript unnecessary medications or procedures.
Staff was very polite and knowledgeable, even when Evren was difficult they were excellent to me and her. And when I was late for pick up and missed seeing the vet they scheduled a phone consult for the next day. Dr. Lau answered all my questions and didn’t rush the conversation. If I wasn’t over an hour away, I would seriously think about using them regularly.
Dr Lao and staff are amazing!
Best animal care in the lower mainland.
They only treat the animal with what they absolutely need. No upsells. It’s all about what’s best for the animal, not their income, and as a result we keep going back. Customers for life!!!
We highly recommend Dr. Lau and though the clinic is very far from where we live, we always make the trip. Dr Lau recently treated our German Shepherd dog Onzi for a hot spot. He is so nice and doesn’t do unnecessary checkups or prescript unnecessary medications or procedures.