Holderness Supplies

Mar 2024

My order was misplaced several times delaying a job, costing me money. Then I specifically discussed to have my order delivered and a few days later when the delivery was scheduled, I was charged for the order but the materials were not delivered l. Costing me more money. Disorganized company. The other lumber company I used for this project got the order correct, and delivered after one conversation. I had to speak to Holderness at least 4 times and they still got it wrong

Dec 2023

Absolutely terrible customer service. We lost time and money on several jobs due to the terrible communication with Nate and others from this company. They told us 4 times our material was ordered and in and each time we went, it was not there. They don't follow though with their actions and it causes critical business to fail due to their lack of ability to verify and communicate properly. In addition, they give you a major hassle for a refund, even though you already paid and never got your lumber. I highly recommend you don't buy from this company!

Oct 2023

We bought 4x8 beams & 4x6 posts to build a porch. Initially the wood looked great. We built the porch, painted it and have been enjoying it. Unfortunately in less than a year all of the wood has split, twisted and cracked. We will have to brace the porch and replace all the wood. We contacted Holderness and the person who answered said, "what am I supposed to do about it." We also contacted Nancy McCoy and she had me email her pictures. We still have not had a response. Apparently all the wood we bought was green and should not have been sold or used for a porch. It's not even the money we spent on all the wood that is disappointing, but that we have to rebuild the entire porch and Holderness has not even responded.