First time coming to the Valvoline in Bentonville. Had an issue with a stripped oil pan bolt on my VW during a normal oil change. Staff was super fast and let me know the issue was going to cause some delays.
Jesse, the AM, went out of his way to purchase a replacement part from a parts shop down the road to make sure I was back on the road. No charge for part or labor. Jesse helped us out big time.
July 2024
This was my second time here and Diego was extremely helpful! He was really patient with me and he was understanding of my financial situation and tried to do anything he could to help me as much as possible. I didn’t have enough money for my usual oil change and I was worried that I wasn’t going to make it to Fort Smith but just to save my anxiety and confirm he even asked the manager if I would make it no problem. Diego was very knowledgable and told me how long I could wait until my next oil change. Really hoping Diego helps me again, he's helped me every time I've gone and I've had the best experience there thanks to him and everyone was also so... read full review
July 2024
I work for an out of state company and I have taken multiple company vehicles to this location. Everybody has treated me well and have been very professional. Would definitely recommend coming here. Dani, Cris, Diego and Solomon have been amazing.
First time coming to the Valvoline in Bentonville. Had an issue with a stripped oil pan bolt on my VW during a normal oil change. Staff was super fast and let me know the issue was going to cause some delays.
Jesse, the AM, went out of his way to purchase a replacement part from a parts shop down the road to make sure I was back on the road. No charge for part or labor. Jesse helped us out big time.
This was my second time here and Diego was extremely helpful! He was really patient with me and he was understanding of my financial situation and tried to do anything he could to help me as much as possible. I didn’t have enough money for my usual oil change and I was worried that I wasn’t going to make it to Fort Smith but just to save my anxiety and confirm he even asked the manager if I would make it no problem. Diego was very knowledgable and told me how long I could wait until my next oil change. Really hoping Diego helps me again, he's helped me every time I've gone and I've had the best experience there thanks to him and everyone was also so... read full review
I work for an out of state company and I have taken multiple company vehicles to this location. Everybody has treated me well and have been very professional. Would definitely recommend coming here. Dani, Cris, Diego and Solomon have been amazing.